Is Digital Cash now King? Enigma tells……

23-06-2021 | treasuryXL | Enigma Consulting |

Get inspired by the extensive and catchy interview with Robert-Jan Wekking about Enigma Consulting. Robert-Jan takes you into the warm corporate culture, mission, expertise, innovation and their continues investment in knowledge with great examples.

Enigma Consulting is a revolutionary knowledge hub in the field of Payments, Digitisation, Risk & Compliance and Treasury. They are a connecting factor in the financial sector thanks to our consultants’ engagement with their clients, both banks and companies and solution providers.

AN INTRODUCTION TO

Robert-Jan has more than 25 years of experience in payment transactions and he advises corporate clients in the areas of treasury, risk management and bank connectivity.He understands the solutions in the market, both from the B2B and B2C perspective.

Robert-Jan switches easily between executive and operational level within companies and the banking sector, as he easily combines his strategic vision with substantive process and product knowledge. He has a wide network with contacts at all (international) banks, which can speed up the implementation of corporates connectivity with their banks.

We asked him 11 questions. Let’s go!

 

INTERVIEW

1. Tell us more about Enigma Consulting and its mission

Enigma Consulting has in-depth knowledge of all ecosystems that are relevant in payments, transaction value chains and financial markets. Transactional connectivity and digitization increase the prosperity and well-being of consumers, companies and the public sector and thus serve a social interest. Our mission is to contribute to the development of efficient digital transaction traffic and to ensure that this is done in an innovative, sustainable, honest and effective manner with controlled business operations. Combined with a correct attitude and behaviour, this contributes to the translation of legislation and regulations into ethical business operations and a better market position. We follow developments closely, research, analyse and make connections. Our consultants reflect, structure and help organisations to achieve their goals.

2. What is the core topic Enigma Consulting aims to address and how does it differentiate it from the other players in the market?

Digitalization is all about the exchange of data, whether these are payments, information, identities, contracts, signatures or any other regular consumer or business transactions. The complexity of exchanging transactions is constantly increasing; regulations, fraud and data protection are just three of the factors impacting this complexity.  On the other hand, innovative technology is continuously providing easier interaction between data, leading to better and integrated business propositions and making client journeys faster, more friction less and safer.  This is exactly in this domain where Enigma operates.  We leverage our in-depth knowledge of payments and transactions to advise and implement.

We distinguish ourselves from other players by looking at the end-to-end value chain, not only from the viewpoint of efficiency but also with a perspective on regulations and compliance. We understand the guiding laws and regulations and can translate them into practical advice to make sure that our clients remain compliant. We recognize that laws and regulations applying to financial institutions are becoming stricter and that attention is now also shifting towards corporates.

Our legal consultants are specialised in transaction and data related legislation, and we have strong connection with for example DNB and AFM in relation to our guidance of our clients.

Our consultancy practice focuses on the  financial-,  corporate- and retail sectors, hence we understand the complexities affecting those areas. With our knowledge of the ecosystems and  vendor solutions we play the matchmaking role between individual client wishes and the solutions available in the market.

This combination of end-to-end view, legislation and compliancy, working in different sectors, and the matchmaker role gives us a unique position. The fact that we not only advise but also take responsibility for  implementations during the past 20 years, makes us a trusted and recognized partner for our clients.

3. Why choose customers for Enigma Consulting?

Our knowledge of payments and other transaction processes is often the starting point for customers to reach out to us. Our capability to advise and implement solutions from an end-to-end perspective is the basis for our interaction with our customers.  Additionally, customers also appreciate the fact that we are able to advise at a strategic level, but at the same time are pragmatic enough to look for feasible and not theoretical answers.

We have strong relationships with a number of our clients, some even stretching back over more than 20 years. This is something we foster, not only by delivering more than what is expected, but also by working closely together. For instance, our Treasury Barometer is an example where we cooperate with the Rabobank, whilst at the same time we are participating in a number of their projects.

At the end, it all comes together with trust, in the quality of delivery, in our people and in the overall relation. This is how we ensure that we will be shortlisted again the next time.

4. What has been the biggest challenge for Enigma Consulting regarding customer projects so far?

The most challenging projects are when we are asked to take end-to-end responsibility for delivering a complete project. Quite often, this means that we have a team onboard and the client is looking at us as lead consultant to get the job done. A good example is the setup of a complete bank payments infrastructure. Apart from the fact that these assignments are exciting and demanding, it is always challenging to make it happen in an environment with its own complexities.

For our individual consultants, stepping into a new assignment always has its own challenges.

Customers ask for us for different reasons, and our consultants have to quickly adapt to start advising the client. This means not only understanding the clients’ business, but primarily building trust relations with the client and their stakeholders. Hence for every consultant the adaptability towards the new environment is always an important challenge.

For myself personally, I am proud to have led a number of strategic programs, like SEPA, Instant Payments and iDIN.  Besides building completely new products, the key challenge is always to work and build bridges between internal and external parties (Banks, DNB, governmental bodies) with sometimes opposing objectives. Working with all these parties and ultimately developing a new product is what makes me happy and proud of my role as consultant.

5. Can you tell us in what sector you see the most innovative developments regarding payments and how does Enigma Consulting react to these?

One of the most exciting aspects of payments is the continuous innovation in the field. However, it is never a revolution but more an evolution. An example are the digital currencies. I believe that in the long run, these might become as important as, or even replace, the current way of paying. But it will take many years to get there. Where it started with the cryptos and Facebook’s Libra, the central banks are now seriously embracing it.

Additionally, the technical transitions to APIs and SaaS, Open Banking and Instant are ingredients for completely new business innovation. Through API and SaaS, corporates can select best in class software modules and integrate them, rather than select single platforms that will still sub-optimise their process. The introduction of Instant Payments in Europe will ultimately change the way the treasurer needs to forecast and manage their accounts.

In the B2C or C2C world, the client journey will continuously improve, seamlessly and friction less, with data integration as a key element.

Through our assignments, we are constantly in the middle of this innovation. For example, we are the leading consultancy firm in the Netherlands for supporting FinTechs, cryptos and payment software companies with their PSD2 application. Our role in digital identity and Mobility as a Service provides us with insights in yet other areas of innovation.

In order to keep all our consultants informed, we have a weekly meeting with our consultants to discuss the latest trends.

We also leverage this knowledge to assist our clients with their questions around innovation. For this purpose, we have initiated the Enigma Innovation Lab, an accelerator environment to answer client specific questions around innovation, vision building or technical solutions by injecting are our own knowledge combined with our ecosystem of solution providers and subject matter specialists, all facilitated by various methodologies like Design Thinking.

6. Do you experience differences in the world of payments before COVID19 and the time we live in now? What are the differences?

The differences are not that when you look at the regular payment products themselves. But we do see COVID as a steppingstone for digitalization. E-commerce and e-commerce payments have shown significant growth and people are spending increasing amounts of time online. The volumes of payments facilitated by Payment Service Providers are going through the roof.

Also “Cash is King” is the phrase that everybody uses, but this should now be “Digital Cash is King”. Volume of physical cash is dropping significantly, being taken over by contactless payments.

I believe these are just indicators for a bigger change, which is the acceptance of the consumer to step into a full mobile journey.

Customers are now more familiar with working with a cashless wallet and seem also to be willing to adapt faster to other contactless, digital processes. Examples are registration, ordering food and payments in restaurants (for example via QR). But also using mobile apps to order your groceries. Clearly, this has already been taking place for many years, but I believe that COVID has accelerated this transformation through necessity.  People are therefore more willing to change their attitude. What is interesting is whether this transformation will continue, or whether people will step backwards to the old normal or step forward to a new normal.

For the retail sector and corporates, before COVID they already had to understand how to become more relevant in the mobile cashless digital world.  COVID is demanding corporates to speed up this thought process.

7. How does the future of payments look like in your perspective? And how will it change the world?

Digital currencies will be an important element in our future, adopted stepwise, and will be overlooked by market systems and regulators. There will be a continuous drive for integrating payments in the client journey, seamless, frictionless and supporting the Internet of Things. Hence payments will be a key enabler of future growth towards the digital world. Digitization is also very attractive for fraudsters, money laundering etc, as your counterpart is not always visible anymore. The need for trustworthy digital identities will be an important building block for this roadmap.

At the same time, the pressure of fraud, regulations and compliance will shift from banks to other parties (corporates) in the end-to-end value chain. Where banks are currently the gatekeeper, corporates will have to integrate this responsibility in their own business processes.

Hence the roadmap to digital, whether it is digital payments, or any other data transaction, will demand continuous change from all parties in the value chain. This will be a stepwise change, but fast enough to need to keep an eye on it.

8. What has been the biggest success for Enigma Consulting?

The biggest success for Enigma is that we have made a transformation from payments “only” to understanding the full transaction, risk and data value chain. For example, we have made a transition from bank payments to treasury payments and risk processes, but also from payments to compliance, and to integrated transactions and data models.

During this period, we have also changed our internal organisation.  We have been running a number of Young Professional Programs. These next generation talents bring us a more diverse view of the world, which makes our proposition to the market stronger and our internal culture more diverse. As a result, we believe that we have the foundation for supporting our clients, now and in the future, with a passion for payments and transactions.

9. How does Enigma Consulting keep on innovating and stay one step ahead of its competitors?

Our ambition is to be recognised as a though leader in the domain of payment and transactions. Investing in knowledge is the basis for our current and future advisory services.

This means that we continuously invest in gaining and sharing knowledge with our consultants and clients. We have organised this in a number of ways.

We have introduced the so-called Theme Lifecycle within Enigma. When we expect a theme becomes relevant for our business, now or the future, we start a workgroup to progress this theme from idea through different stages. It starts with writing a one pager based on study and analysis, called the exploring stage. We validate the readiness for every next stage (exploring, campaigning, harvesting) so that we invest time in those subjects that also become relevant for the market. All our consultants participate in one or more themes, which helps keep them engaged with innovation and market developments.

Every week we organise meetings to discuss news and articles. On turn, every consultant is responsible to select a number of articles to be discussed during this half hour meeting.

For our clients, we have regular Breakfast and Brains meetings to share our insights and to have open discussions on a specific subject. The success is that clients that even might compete in a certain sector, are always willing to learn and share from our and other clients’ experiences.

Finally, we also participate in and cooperate with FinTechs. We support them by leveraging our network of solutions, whilst their innovative ideas are a good source for future improvements, leading to a broader ecosystem that benefits our clients.

10. We are heading to the end of 2020, can you give us an outlook on the scheduled developments for the upcoming year?

The best outlook would be that we leave COVID-19 behind us, however I think that COVID will strongly influence the developments and investments in 2021. There are a number of scheduled developments which will impact corporate clients. Corporates will have to put their capacity in the IBOR Migration.  Also, the transition to XML messages will impact the operating architecture and bank connectivity of corporates.  In parallel, the transition to instant payments including batches will have to be put on the calendar of the finance function.

And in parallel, it is recommended to continue to look at the potential of open banking and further integration of payments data in the corporate business processes. An example is how payment data can improve the risk profiles of insurance companies.

In summary, enough subjects to keep an eye on. Sitting still and waiting is not an option.

11. A great initiative is that Enigma Consulting supports charity projects, what kind of charity projects does Enigma Consulting support, why and how?

The why should never be a discussion, the real discussion is what you can do. One of our activities is the ZEPA challenge.  Our consultants do like sports, and a lot of them love to cycle. When the transition to SEPA was going on, some of our consultants took the initiative for this challenge: cycling from Zeist to Paris in 24 hours. We have done this now 3 times, and a number of our clients’ employees have also participated.  This year’s event was cancelled, but we are already “ready” for the next challenge. There is not a fixed charity goal, the last charity was support for the education of young refugees.

Apart from the above, we have a warm partnership with “Goede Doelen” charity organisations in Netherlands and facilitate a free payments helpdesk for them.

It is of crucial importance to us to participate in an open and honest society, in which diversity and inclusion are critical. This is important for our own culture, as as an organisation we benefit from our consultants and they, in turn, foster these values in their personal lives.

Should corporate treasurers stop ignoring bitcoins and other crypto currencies?

26-5-2021 | treasuryXL | Pieter de Kiewit

This is a blog by someone who does not own bitcoins or other crypto currencies and does not intend to purchase any soon. Someone who is not a subject matter expert. Someone who told his colleagues not to consider the topic relevant for corporate treasury for a long time. Someone who thought bitcoins are only relevant for extortionists or those who speculate, gamble and hope to get rich quickly. You understand, that someone would be me.

Slowly I am getting this “One wrong-way driver? I see dozens!”-feeling. Newspapers are filling up with blockchain news. Pension funds start seeing crypto currencies as a relevant asset class. Auction houses start accepting payments (Tesla stopped again) and in countries with hyperinflation in South America, people are fleeing into cryptocurrencies, especially stable coins. After a first attempt with the Libra, Facebook is introducing a stable coin with the so-called Diem that seems to be connected to the US dollar.

My main objection always was that I did not see the underlying value. Real estate is bricks, shares are a piece of ownership, bonds should be paid back and with fiat currencies you can buy in a store. I cannot live in bitcoins and my baker does not accept them as payment. But with gold I cannot buy bread either. It has some practical use as a metal but that does not justify its current value. So why measure bitcoins in practical use and underlying value?

The core discussion is about speculation and trust. There used to be times we knew a dollar or gulden could be exchanged for gold, so we trusted our money. But the gold standard is not so standard anymore. Of course the prices of dogecoins, ethereum and bitcoins are extremely volatile but how about the rates of Argentine Pesos, Venezuelan Bolivars, Turkish Liras or pre WOII German Deutschmarks? When you cannot stand the heat, stay out of the crypto currency kitchen but I do not consider volatility a reason to disqualify the asset class.

As to myself, perhaps I just have to accept that I am a laggard or at best member of the late majority in accepting the technology/solution. As to corporate treasurers, the survey shows they have the ambition to educate themselves better on the topic. Of course to be able to answer questions from their colleagues and perhaps to initiate some form of a practical application of crypto currencies. I hope that, next to the Tesla example, in further blogs we can inform you about relevant business cases. About successful implementation but of course also about the bottlenecks like taxation and reporting. There will be enough happening for many future blogs. And I will be someone who communicates differently about crypto currencies.

PS You might enjoy the slides of a recent presentation by Tristan Verhagen, recent Register Treasurer graduate, a great introduction into Bitcoins with provoking insights. See link.

Take care, Pieter

 

 

Pieter de Kiewit

Owner at Treasurer Search

 

 

 

International Treasury Management Virtual Week | Celebrating 30 years as the world’s leading treasury event

| 19-05-2021 | Eurofinance | treasuryXL |

International Treasury Management is the annual meeting place for 1000s of the World’s most senior treasurers to learn and share experiences in valuable peer to peer discussions. With a reputation for ground-breaking sessions and world-class speakers, our 30th anniversary event will explore the boundaries of the profession, take a glimpse into the future of business, treasury and working life as well as offer the practical case studies on the treasurer’s top agenda items.

Only one treasury event can deliver the comprehensive mix of big picture global insight and granular treasury knowledge you need to make the right choices for the future.


Back to the future, again

Over the past 30 years since EuroFinance’s inaugural conference on International Cash and Treasury Management, much has changed. Treasurers have firmly become business partners, technology experts, risk managers and opportunity spotters. They often lead fundamental change within the company as markets, business models and technology shifts.

What next? This event will delve into how treasury operations can gear up for the future, having learned the lessons from the past. Where, who, what and how will the corporate be in the coming years and what is treasury’s role?

Keynote sessions will offer big-picture insight alongside themed streams including:

  • Payments revisited
  • Risks and Rewards
  • Digital strategies
  • Practical solutions to day-to-day Treasury challenges
  • The power of partnership

What makes International Treasury Management the must-attend event of the year?

  • networking on a global scale – a significant rise in attendees in 2020 boosted the value networking with banks, providers and potential clients… all in one place
  • strategic insights and best practices – get solutions to the challenges you face from treasury and economic experts during keynotes, practical case studies, fireside chats, analytical panels and more
  • future trends – delve into the latest innovations and new technology driving change in treasury, and their practical applications
  • live Q&A with world-class treasurers – enjoy borderless networking and live Q&As with high-profile speakers directly after each session
  • cost and time-efficiency – tune in form anywhere in the world, at the click of a button with no long distance travel or accommodation costs
  • continued learning – catch up on any missed sessions and re-watch your highlights, on demand for up 2 months after the event
  • unite your international teams – as a free event, it offers an opportunity for your whole treasury team to attend. Perfect for encouraging learning and development at all levels

September 27th – October 1st | Virtual

Register Now for Free!

 

 

Global Treasury Americas | Planning the post-pandemic Treasury

| 12-05-2021 | Eurofinance | treasuryXL |

The leading virtual event defining today’s corporate treasury agenda

For the past year, treasurers have sweated the core stuff: securing short-term liquidity and longer-term credit; enhancing risk monitoring and hedging processes; and dealing with the implications of remote working. But in the complex and uncertain transition to a new ‘normal’, finance functions will have to resume the search for growth. Can treasury help identify where growth is most likely to come from and which parts of the business are most threatened by digital disruption? And can they do better – can they help build the business strategies needed to prosper as we emerge into the next phase of the pandemic.

This event will explore the practical steps treasurers can take to make enterprise and treasury digitalization a reality and look at varied case studies of transformation in the treasury. The event will look in-depth at new technologies in action as well as more strategic concepts including the sustainability agenda. We look at how treasury can make a difference. Finally, we look at what it takes to transform treasury wherever you are in your journey in order to increase efficiencies, protect the business and make a difference to the bottom-line.

Global Treasury Americas: Planning the post-pandemic treasury

2 days of actionable insights, plus real world case studies tackling the key issues facing treasurers in the region. Topics include:

  • The Great Bounce-back
  • Practical steps on the path to automated Treasury
  • Why sustainability matters for Treasury
  • Name that threat: What’s next
  • Building a true cash culture
  • Payments evolution – the Treasurer’s view

What makes Global Treasury Americas your must-attend event of the year?

  • Understand the practical steps towards making enterprise and treasury digitalization a reality
  • Gain actionable solutions and best practices from varied real-world case studies
  • Network with an unrivalled audience of 800+ senior treasury professionals across the Americas
  • Benchmark your operations against the regions most forward-thinking treasury teams
  • Explore how to support business growth whilst balancing the traditional role of treasury

June 9-10 | Virtual

Register Now

 

 

Bank connectivity 2.0. New solutions offer new opportunities! (Dutch Item)

05-05-2021 | treasuryXL | Enigma Consulting |

Veel organisaties hebben voor het betalingsverkeer een zogenaamde ‘Payment Hub’ geïmplementeerd voor de connectiviteit met de banken. Zo’n hub zorgt voor een veilige, automatische connectie om betaal- en incasso opdrachten naar de bank(en) te sturen en dagafschriften te ontvangen. Veel van deze hubs zijn in 2012 bij de overgang naar SEPA geïntroduceerd. Sindsdien is de technologie echter drastisch veranderd en bieden nieuwe oplossingen, via Software-as-a-Service (SaaS), rijkere functionaliteit aan tegen een veel efficiënter bedrijfsmodel. “Het wordt dus hoog tijd om uw bankconnectiviteit opnieuw onder de loep te nemen!”, aldus Roderick Kroon, partner bij Enigma Consulting.

“Het gebruik van een Corporate Payment hub voor bankconnectiviteit tussen de corporate ERP / TMS-systemen en de bankrelaties neemt in aantal toe. Trends als digitalisering, standaardisatie en de toegenomen aandacht voor fraude- en risicomanagement maken het automatiseren van de connectiviteit met banken een onderwerp op de managementagenda.”

Er zijn volgens Kroon momenteel drie interessante ontwikkelingen die resulteren in een verhoogde focus op bankconnectiviteit in de Nederlandse markt:



1. De toegenomen focus op het ‘in control’ willen zijn

“In het verleden waren Treasury en Finance vooral gefocust op de hoge waarde / laag volume Treasury betalingen en niet te veel op de commerciële betaalstromen. Uit de discussies van Enigma met veel corporate treasurers zien we een grotere focus op het ‘in control’ zijn door bijvoorbeeld handmatige activiteiten te verminderen, het aantal tokens voor elektronische banksystemen te verminderen en realtime inzicht in liquiditeit te hebben. De verbeterde proposities van TMS-systemen en netwerk partijen zoals SWIFT, leiden tot de logische stap om de bankconnectiviteit te automatiseren. Dit omvat niet alleen de automatisering van de betaalstromen, maar ook de ontvangst en distributie van bankafschriften intern.”

2. Er zijn nieuwe (payment hub) oplossingen met een revolutionair bedrijfsmodel

“Ook aan de oplossingszijde zien we interessante ontwikkelingen. Nieuwe (Fintech) leveranciers zoals Cobase, Nomentia, Kyriba of TIS nemen (multi-tenant) SaaS als uitgangspunt om de IT-footprint te verkleinen en zorgen ervoor dat klanten direct profiteren van verbeteringen die voor andere gebruikers wordt ontwikkeld. Vooral op het gebied van bankconnectiviteit zien we een verschuiving van ‘maatwerk voor de klant’ naar ‘best-practise oplossingen van de leverancier zelf’. Gebruikers profiteren direct van investeringen die reeds gemaakt zijn voor andere klanten en bankkoppelingen die al deel uitmaken van de standaardoplossing. Sommige leveranciers gaan zelfs nog verder en bieden de gehele bank onboarding aan als ‘service’.”

“Kennis van de details van betaalformaten, (bank)kanaalopties en noodzakelijk contracten is dan niet meer noodzakelijk zelf te hebben. Andere (eveneens SaaS) leveranciers zoals COUPA Treasury of Serrala richten zich op het creëren van complete ecosystemen en samenwerkingen met derde partijen om de waarde propositie en relevantie verder te versterken.”

3. Vervanging van (verouderde) Payment Hub-oplossingen

“Een derde interessante ontwikkeling is dat ‘early stage’ payment hubs aan het einde van hun economische levenscyclus zijn gekomen en aan vervanging toe zijn. Sterker nog, één grote speler (CPH van FIS) heeft haar klanten geïnformeerd einde 2021 te stoppen met het product waardoor tientallen bedrijven op zoek moeten naar een andere oplossing.”

Met de introductie van SEPA in 2012 maakte een groot aantal bedrijven de keuze om een payment hub te implementeren, vertelt Kroon. “De belangrijkste focus in die tijd was het verminderen van de complexiteit van veranderingen in het bestaande IT-landschap. In die tijd speelden Payment Hub-oplossingen vooral een rol bij:

  • Bestandsconversie of -verrijking van (in NL Clieop) formaten naar SEPA formaten
  • SEPA-machtigingsbeheer voor automatische incasso om de (te complexe) ‘FIRST versus ‘RECURRENT’ richtlijnen te volgen en het nieuw vereiste ‘machtigingskenmerk’ te administreren
  • Het bieden van een alternatief voor kanalen die banken besloten uit te faseren om hun SEPA-programma’s te vereenvoudigen (bijvoorbeeld het ING Finstream-kanaal)”

“De stand van de techniek was echter totaal anders dan tegenwoordig. API’s, SaaS of Cloud bestonden niet. De implementatie was veelal ‘on-premise’ met een aanzienlijke IT-voetafdruk en initiële CAPEX-investering. In de afgelopen maanden heeft Enigma Consulting meerdere discussies gevoerd over de noodzaak om deze ‘vroege’ payments hubs te vervangen en zijn wij betrokken bij meerdere selectie en vervangingstrajecten. De leverancierselectie projecten die we hebben gedaan ter vervanging van bestaande oplossingen hebben interessant genoeg een zeer positieve businesscase als resultaat:

  • Er zijn grote extra investeringen (soms upgrades) nodig in de legacy-oplossingen om de IT-beveiliging te verbeteren of om nieuwe bedrijfsfuncties beschikbaar te maken. Nieuwe oplossingen zullen deze kosten onmiddellijk elimineren;
  • De huidige kosten zijn in vergelijking met de kosten van nieuwe oplossingen een stuk duurder;
  • Sommige leveranciers zijn van eigenaar veranderd en de focus op payments én bankconnectiviteit is verdwenen, terwijl nieuwe oplossingen de huidige marktfactoren en ontwikkelingen in het betaaldomein zeer groep begrijpen;
  • Nieuwe SaaS / Cloud-oplossingen verkleinen de IT-footprint aanzienlijk en vereisen veel minder (vaak schaarse) capaciteit van IT voor onderhoud / upgrades;
  • De huidige payment hubs bieden een breder scala aan diensten en kunnen veel eenvoudiger (via API’s) worden geïntegreerd met andere systemen (bijv. cashmanagement, fraude, treasury, ERP, transactie monitoring);
  • Veel payment hubs bieden mu volledige ondersteuning voor ‘on-behalf’ (POBO / COBO) verwerking in combinatie met in-house bankieren en / of virtuele accountoplossingen.”

Is bankconnectiviteit een apart onderwerp?

Kroon: “Niet per se. Hoewel het onderwerp zelf perfect als individueel vraagstuk kan worden aangepakt, zien we dat onze klanten de benodigde verandering op dit domein koppelen aan een bredere discussie over hun financiële waardeketen. Vaak gaat een noodzakelijke verandering in het connectiviteitsdomein van banken hand in hand met bredere discussies over de visie ten aanzien van ‘betalen’ en het gerelateerde Target Operating Model, waarin alle marktontwikkelingen (outside in), interne ambities (inside out) en discussie over de bankrelatie (s) worden meegenomen. De selectie van de best passende leverancier voor de payment hub moet dan worden gezien in het bredere perspectief van een routekaart (roadmap) voor Payments op de middellange termijn.”

Dus wat nu te doen?

“We raden aan om de oplossing die is gekozen voor de bankconnectiviteit opnieuw te (laten) beoordelen. Indien deze nog niet geautomatiseerd is kan er een sterke businesscase zijn om dit te veranderen, de efficiëntie te verbeteren en risico’s te verminderen. Indien er al wel een oplossing is kunnen er argumenten zijn om te profiteren van vervanging door een van de nieuwe oplossingen die ‘meer bieden voor minder’.”

“Wij adviseren om verder te kijken dan alleen bankconnectiviteit en het volledige betaaldomein in beschouwing te nemen om te valideren of men voldoende voorbereid is op de toekomst, rekening houdend met alle nieuwe ontwikkelingen in het betalingsverkeer. Enigma Consulting kan de business case versterken door een efficiënt traject met behulp van de unieke ‘RFP-as-a- service’ en ‘Payments Road map’.”

Treasury: the sad story about the ones that do not get it

28-04-2021 | treasuryXL | Pieter de Kiewit

The great Dutch philosopher Johan Cruijff said: “Je gaat het pas zien als je het door hebt”, roughly translated “you only see if you get it”. I recently thought about this when visiting and working with a mid-sized local company. Their treasury team was much bigger than the teams of companies in the same industry two or three times their revenue size. In this team, for example, they had two employees full-time entering manual payments. Data and instructions are gathered from a multitude of systems and typed into banking software. Time is lost, mistakes are made, staff demotivated and money lost. They refused to hire a qualified candidate who could help because his expected base salary was a few thousands of euros too high…..

Recently the Dutch regulatory body for financial markets, AFM, published this research that shows that companies would benefit from a more mature market in alternative funding. One of their observations is that new solutions, for instance in working capital, are accepted even though the rates that have to be paid are preposterous. They see the market grow, not enough focus on credit rating and doubt if the market will stabilize in a professional manner. A stronger regulatory framework is suggested. I am in doubt, who will do the audit?

Those who are in need for strong treasury seem to ignore the available expertise. Distrust? Lack of time? Afraid of treasury lingo?


Personally I hope that entrepreneurs and CFOs will train their critical thinking and only use what they understand. Cost that are hidden in the total price of their treasury solutions are regretfully accepted easier than a separate price for the right solution and one for the advice. That is regrettable because one of the effects is that companies get perhaps the cheapest but the wrong solutions.

We have a simple suggestion: digest what you know about treasury and ask the most obvious question you can think of. Ask the expert panel and pass our suggestion forward to anyone you might think have a proper question. It is a matter of time until we get it all. I am sure.

Take care, Pieter

 

 

Pieter de Kiewit

Owner at Treasurer Search

 

 

 

Bankensurvey: (klein)banken willen samenwerken op één platform (Dutch Item)

29-03-2021 | treasuryXL | Enigma Consulting |

Enigma Consulting heeft in 2020 rondom het thema outsourcing een survey afgenomen onder vijftien in Nederland gevestigde klein- en middelgrote banken. Het betreft wholesale- en retailbanken, private banken en spaarbanken. De resultaten staan gepubliceerd in het rapport outsourcing.



Transitie vraagt om investeringen in infrastructuur

Door ontwikkelingen, zoals wet- en regelgeving, Instant Payments, Open Banking, en de toenemende concurrentie van fintech’s, bigtech’s en challengerbanken, maakt de bankensector een enorme transformatie door. Dit vereist een voortdurende investering in de bancaire infrastructuur.

Het bedrijfsmodel van banken staat zwaar onder druk. Zeker de klein en middelgrote banken zijn op zoek naar kostenverlaging en consolidatie. Door samen te werken kunnen banken een kostenbesparingen realiseren en de continue verandering het hoofd bieden. De resultaten van de survey laten zien dat banken outsourcing zeker als oplossingsrichting onderkennen:

Outsourcing leidt tot de mogelijkheid om samen te werken en het creëren van partnerships. Niet alleen met solution providers, maar ook met gelijkgestemde banken. Met als doel samen te werken aan een standaard infrastructuur waar meerdere partijen gebruik van kunnen maken. De aangesloten partijen op het platform dragen gezamenlijk bij aan de markt gedreven ontwikkelingen.

In een wereld waarin klanten steeds meer verwachten van de digitale services van hun bank, is het noodzakelijk voor kleine en middelgrote banken om mee te gaan met de enorme transformatie die de bankensector ondergaat. Klanten verwachten namelijk hetzelfde niveau van digitalisering als dat zij in het dagelijks leven ervaren. Het gemak en de snelheid waarmee eten online besteld kan worden, moet ook in de bancaire dienstverlening als standaard gelden.

Klantervaring centraal

Outsourcing kan deze klantverwachting vervullen. Door ontzorging via outsourcing kan de focus gericht worden op specifieke klantdiensten of integratie met diensten van derde partijen. De klantervaring komt op deze manier centraal te staan. Een mindset die voor kleine banken misschien wel noodzakelijk is om te overleven.

Ondanks de voordelen van outsourcing worden ook een aantal nadelen genoemd. Bijna alle banken geven aan dat ze bang zijn om controle te verliezen door de grote afhankelijkheid die ontstaat door outsourcing. Als bank ben je aangewezen op de roadmap van de solution provider. Daar staat tegenover dat door gezamenlijk op te trekken in partnership met een provider er juist grotere invloed kan worden uitgeoefend.

Banken eisen vaak specifieke aanpassingen in hun core banking en betalingsinfrastructuur. Als gevolg hiervan ontstaat er een wildgroei van aanpassingen op ‘standaard’ core-banking producten. Zo lang banken dit blijven doen, is er geen ruimte voor gezamenlijke productontwikkeling en zal onderhoud intensief zijn en hoge kosten met zich meebrengen. Juist een gezamenlijke ontwikkeling kan er voor zorgen dat er één standaard oplossing komt voor de Nederlandse markt.

Minder flexibel

Ook geven banken aan minder flexibel te zijn wanneer ze hun core-banking outsourcen. Bij veranderingen in de organisatiestructuur of ontwikkelingen in de bankensector kan er niet meer geschakeld worden naar andere of betere software. Daartegenover staat dat een bank ook nu voor core-banking een lange termijn visie hanteert. Een systeem wordt geselecteerd om een decennium, en waarschijnlijk langer, mee te gaan. Daarom is het van groot belang om een toekomst vaste (modulaire) oplossing te kiezen. Sterker nog: banken kunnen hier beter kiezen voor een aanbieder die zich opstelt als partner, die proactief de ontwikkelingen volgt in plaats van louter een leverancier te kiezen.

”Samenwerking, outsourcing en partnering op een modulair core-banking platform lijkt de toekomst voor banken”

Veel banken ervaren dezelfde veranderingen in de markt. Iedere bank analyseert de impact van deze veranderingen individueel. Ook banken met verschillende core-banking systemen kunnen gezamenlijk deze analyse fase doorlopen. Op deze manier komen banken meer met elkaar in contact. Het gemeenschappelijk analyseren van de impact van een verandering is het spreekwoordelijke ‘low hanging fruit’, als eerste stap richting samenwerking binnen het core-banking domein. Een volgende stap is het collectief ontwikkelen en gebruiken van generieke core-banking producten, maar de survey wijst ook uit dat banken willen samenwerken bij CCD en AML, reconciliatie en de Sparen administratie.

Het vervangen van een standaard core banking systeem vergt een serieuze investering en commitment. Een gezamenlijk core-banking landschap moet zodanig worden ingericht dat modulaire producten kunnen worden aangesloten en banken makkelijk kunnen instappen met een deel van hun infrastructuur.

Samenvattend

Samenwerking, outsourcing en partnering op een modulair core-banking platform lijkt de toekomst voor banken. Dit wordt door de huidige stand van de technologie meer dan mogelijk gemaakt. Dit betekent wel een paradigma verandering bij zowel banken als leveranciers. Om gezamenlijk tot een oplossing te komen moeten alle partijen zich er bewust van zijn dat langdurig commitment en een lange termijn visie vereist zijn.

Voor een totaaloverzicht van de uitkomsten, download de bankensurvey hier.

Interbank Payments Transactions (Dutch Item)

10-03-2021 | treasuryXL | Enigma Consulting |

The playing field of interbank settlement and settlement of international payments is being overhauled. In Europe, Target2, T2S and TIPS are being consolidated in a new platform. The international payment and reporting messages between banks will be switched from MT to ISO20022. Now SWIFT comes with a new Transaction Management Platform for international payments and securities transactions. That means a lot of work for institutions using the Target systems and SWIFT. Enigma Consulting can help you analyze and implement the changes.

Target Consolidatie

De huidige Target2, T2S en TIPS-systemen van de Europese centrale banken worden ondergebracht in een nieuw platform voor Europees interbancair betalingsverkeer. Naast deze drie systemen maken onder meer een centrale opzet van het liquiditeitsbeheer (CLM), centraal beheer van gemeenschappelijke gegevens en een geharmoniseerde interface met de buitenwereld (ESMIG) deel uit van het nieuwe platform. En het berichtenverkeer van en naar Target2 migreert van MT naar ISO20022. Al deze veranderingen krijgen hun beslag in een big bang implementatie per 21 november 2022.

Neemt uw instelling direct of indirect deel aan één van de Target-systemen? Dan moet u vóór die tijd uw processen en IT-systemen aanpassen aan de nieuwe werkwijze, berichtenstandaard en interface. Daarbij moet u voldoen aan de verschillende mijlpalen die de Europese Centrale Bank heeft gedefinieerd.

Migratie naar ISO20022

Het interbancaire berichtenverkeer in het kader van internationale betalingen via SWIFT migreert van de MT naar de ISO20022 (MX) standaard. Het gaat hierbij met name om de betaalberichten uit de MT1- en MT2-serie en de rapportageberichten uit de MT9-serie. Het gebruik van de MX-berichten en de vertaalregels tussen MT en MX worden in goede banen geleid door de Cross Border Payments and Reporting Plus Group (CBPR+) van de banken en SWIFT. De migratie zelf wordt uitgesmeerd over de periode november 2022 tot en met november 2025.

Initieert of verwerkt uw instelling internationale betalingen via SWIFT? Of verstuurt of ontvangt uw instelling rekening- of transactierapportages via SWIFT? Dan moeten uw IT-systemen aan de ISO20022 formaten en regels worden aangepast. En omdat de technische aansluiting op het SWIFT-netwerk met de overstap op MX-berichten ook wijzigt, moet die ook worden aangepast.

Hoe kunnen wij u helpen?

Onze interbancair betalingsverkeer experts kunnen u helpen bij het analyseren van de impact en begeleiden van de implementatie van de wijzigingen in het kader van de Target-consolidatie en de migratie van MT naar ISO20022. U kunt daarbij denken aan het volgende:

Target-consolidatie
  • Adviseren over nieuwe opzet van rekeningen bij de Europese Centrale Bank.
  • Analyseren en inrichten van de processen in het kader van betalingen en liquiditeitsbeheer.
  • Analyseren van de impact van de nieuwe ISO20022 berichten voor uw instelling én voor uw klanten.
  • Workshops over het verandergebied, de processen en de berichtenstandaard.
Migratie naar ISO20022
  • Analyseren van de impact van de nieuwe ISO20022 berichten voor uw instelling én voor uw klanten.
  • Adviseren over en analyseren van de impact van het nieuwe Transaction Management Platform van SWIFT.
  • Workshops over het verandergebied, de processen en de berichtenstandaard.

Geïnteresseerd of wilt u meer weten? Neem dan contact op met één van onze consultants.

Rent a Treasurer, Plans & Success

| 03-03-2020 | treasuryXL | Pieter de Kiewit

You might remember our previous blogs about the Rent a Treasurer. In this joint effort with Treasurer Search, we make high calibre treasury expertise available for organisations with treasury exposure without a specialist on board. Treasurer Search is in constant communication with the treasury labour market and knows who has what expertise and is available. treasuryXL has a wider network that includes CFOs of mid-sized companies and a very strong communication machine. Combining both enables the Rent a Treasurer service.

What we notice in our market research is that treasury is not well known by these CFOs, so they do not put it on their priority list. But CFOs do understand quickly the upside when speaking with and learning from a treasurer. Often not wanting extra headcount is mentioned as a reason not to act upon treasury opportunities. And many specialized treasury consultants are a better match with multi-billion corporates and costly. So mid-sized companies often rely on bankers and auditors. But many bankers focus too much on revenue and the knowledge of auditors is often not deep enough.

Currently we work with a core team of eight bringing the Rent a Treasurer concept to the next level. Six team members cover various subsets of treasury tasks and complement each other. Kendra represents treasuryXL and I work on behalf of Treasurer Search. We are the support. Our goal is to organise more meetings with CFOs and help them successfully save costs, mitigate risk and create opportunities through appropriate treasury solutions. We tell interesting stories, on a regular basis, to decision makers who might be interested and we will increasingly do so.

It gives me great pleasure to inform you that one of the team members,  Niki van Zanten, currently works as a Rent a Treasurer on two different assignments where FX risk has the most prominent focus. With the first client, he has been able to save substantially on cost already in his first week. Niki is the perfect example of an expert who learnt in the Champions League, with Cisco & Philips, and applies his knowledge helping mid-sized companies.

If you want to know more about Rent a Treasurer or introduce us to your business network, please let me know. I am convinced many more can benefit from good treasury. We will keep you updated.

 

 

Pieter de Kiewit

Owner at Treasurer Search

 

 

 

Corporates: Caveat IBOR and Build-Up Your IBOR Knowledge!

01-03-2021 | treasuryXL | Enigma Consulting |

Last year November we published the article ‘Corporates: Caveat IBOR!’ regarding the IBOR phase out and the impact on corporates. Let’s have a look why today’s corporate treasurer should be even more aware of IBOR interest rate benchmarks.

It is highly likely that your organisation will be affected by the IBOR transition. Most corporate organisations underestimate the impact, thinking that the ‘only’ thing that will change is a base rate and its calculation method. Before you join their ranks, take some time to reflect on the following:

The IBOR will cease to exist, starting on the 31st December 2021 and be replaced by Risk-Free Rates (RFRs) with a different basis for calculation:

  • These changes will impact financial (e.g. bond, (intercompany) loan, (multi-currency) credit facility) contracts as well as commercial contracts with an IBOR related ‘late payment clause’
  • This in turn will impact processes in the Treasury functions, with knock-on effects to supporting departments, Legal, IT systems, accounting, and tax reporting to name just a few
  • IBOR transition is progressing at a different pace across jurisdictions and financial products (e.g. loans, bonds, and derivatives), adding to the complexity of managing the transition
  • The Working Group on Sterling Risk-Free Reference Rates (RFRWG) published the following milestones regarding GBP LIBOR:
    • By end-Q1 2021, all legacy GBP LIBOR contracts expiring after end 2021 that can be actively converted need to be identified, and progress active conversion where viable through to completion by end-Q3 2021
    • Active steps to enable a shift of volumes from GBP LIBOR to SONIA in non-linear derivative markets: by end-Q2 2021, initiation of new GBP LIBOR linked non-linear derivatives that expire after the end of 2021 will be ceased; and, by end-Q3 2021, complete active conversion

The good news is that there is still time to assess the impact of the pending IBOR changes on your organisation and to act upon it if needs be. The sooner you have a plan for the potential consequences for your organisation, the sooner you will be able to mitigate these. This understanding will also give you more leverage in the coming discussions with your bank(s).

Moreover, the IBOR phase out may bring a golden opportunity for corporates to re-evaluate the current contract agreements and look for better deals. Consider this: during the IBOR migration contracts are in fact ‘renegotiated’ and banks will need to come up with a new offer. Will you take that offer as a corporate client? That all depends on your level of understanding and preparation.

What should you do to prepare?

As the deadline approaches, you will need to know your level of exposure and impact in order to prevent surprises. What will the impact of the IBOR transition be on your TMS and ERP systems, your credit facilities, bank loans, cash pooling, bonds, ISDA agreements and intercompany agreements? What impacts will these have on your processes and supporting systems? Which complexities will need to be managed?

 

 

Having this information at hand will enable you to be a proper sparring partner for your banks when they renegotiate contract terms.

Depending on the complexity of your contracts, the IBOR phase out could substantially affect your corporate organisation. Prevent unnecessary loss by preparing yourself, following this five-step approach:

 

  • IBOR phase out knowledge build-up

Corporates should start to build-up their knowledge regarding the IBOR phase-out and get up-to-speed with developments related to different kind of products and RFRs in order to be able to assess the IBOR phase-out impact. Each corporate organisation has a different situation and a variety of financial contracts. Complexity depends on the type of business. A larger organisation active across multiple regions in the world with more complex non-Euro instruments will be impacted higher than a smaller organisation that only is active locally within the Eurozone. Thorough knowledge about IBOR is a key starting point to assess the impact on your organisation and to be able to assess, plan and implement the migration to alternative reference rates.

  • Assess impact

The second step you should take is to analyse the IBOR related contracts in use throughout your organisation. Determine which contracts have an IBOR related component and the size of the exposure. Once you have assessed the complexity of your IBOR related contracts, analyse the impact on related areas (ranging from Tax and Legal to IT systems, and procedures, reporting, accounting (e.g. hedge-accounting), and the like).

  • Become a prepared discussion partner for your bank(s)

The third step is to be prepared for a call with your bank to discuss an RFR offering! The magnitude of change is well-recognised by banks and financial institutions, and they are demonstrating an increasing sense of urgency to address contracts maturing after 2021. More and more newly issued IBOR related products by your bank(s) will refer to a new alternative reference rate during 2021.

  • Plan actions

Knowing the alternative RFRs is an important input on creating a detailed action plan. Define a project team governance to manage this action plan and the status of the transition across different areas, business lines, and geographical locations. In particular, take care to ensure external resource availability regarding e.g. Legal counselling and system provider experts, as demand for these specialists will rapidly increase as the IBOR transition deadline approaches.

  • Act and implement

Step five is the implementation of your action plan throughout the affected areas of your organisation. In this ‘Act’ phase it is important to maintain the conversation with external parties, such as banks and system providers. It is also of vital importance to support the implementation across all relevant business lines and functions, maintaining support for go-live readiness in line with the defined action plan and deadlines.

A golden opportunity starts with IBOR knowledge build-up

Enigma Consulting supports you in knowledge build-up by providing ‘tailor-made’ workshops in order to discuss the impact on your corporate organisation related to different RFRs for different products based on your specific situation and to help you to prepare and become a discussion partner with your bank.

IBOR may well be a golden opportunity, but it is up to you as a corporate treasurer to seize it by acting rather sooner than later! Corporates: Caveat IBOR and build up your knowledge!

If you are interested in how we can help you to build-up your knowledge and to assess your IBOR related contract complexity or if you want to understand how we can support your corporate organisation in the IBOR phase out transition, you can contact us on:

[email protected] or look at www.enigmaconsulting.nl

Daniel Pluta