Robotic Process Automation – the Do’s & Don’ts

29-03-2022 | Philip Costa Hibberd | treasuryXL | LinkedIn |

What are 3 key do’s and don’ts to keep in mind in your RPA journey? Find out in this article I wrote, which was originally published in the Summer Edition of the Zanders Magazine.

This article was originally published in the Summer Edition of the Zanders Magazine. Are you interested in knowing more about Process Automation in the realms of Finance, Treasury and Risk Management? Feel free to reach out to me on LinkedIn.

Original Source

Last year’s spring, we organized a ‘jargon-free’ breakfast session to explore what robotic process automation (RPA) is all about. We had a look under the hood of a complex, hard-working robot and shared experiences on how to make the journey of deploying a digital workforce as smooth as possible. Find a brief summary below, covering (briefly) what RPA is about, what are the 3 main stages of the RPA journey, and what are the key do’s and don’ts per each stage.

RPA

RPA stands for Robotic Process Automation and is software that performs rule-based work, interacting with systems, websites and applications in the same way a human would. It is a powerful tool that, when applied to the complex industries we work in, allows us to focus more on the valuable activities that make our jobs interesting and less on the boring and repetitive tasks that no one wants to do. You can think of it as macros on steroids.

3 Stages of the RPA Journey

You can find the key takeaways from the Breakfast Session, in the form of do’s and don’ts, summarized below for each of the following 3 stages of the RPA journey:

  • Proof-of-concept: very first stage, where you are focused on exploring the possibilities of RPA
  • Early implementation: the stage where you are focused on rolling out a few robots and automating a handful of processes that you still ‘know by name’
  • Growth: the stage where you are focused on rolling out and managing a full digital workforce and automating more processes than you can remember

The 3 Do’s and the 3 Don’ts

Proof-of-concept

✔Do: Have fun!

Did you enjoy playing with Lego when you were a child? Then you will probably enjoy tinkering with RPA. Just like with Lego, spend some time discovering all the different components that you have available and finding out all the different ways you can get them together to craft something useful and tailor-made to your needs. Did you like playing with Barbies better than Lego? That’s also great, don’t worry. Deploying RPA in your team will give you plenty of opportunities to put your role-playing experience to use. Understanding roles, responsibilities, objectives and requirements of a process and effectively communicating the benefit of automating via RPA are the pillars of a successful implementation.

❌ Don’t: Don’t forget to explore slightly more advanced components, such as queues, credential management tools, log management tools, robot orchestration and control rooms.

You don’t want to have to bulldoze and rebuild your shiny proof-of-concept automation in a later stage, just because you weren’t aware of these components. They will become critical once you have more than a few processes at hand.

To stay in the Lego metaphor: make sure to explore the features of the full Lego range and don’t just idle on the baby-friendly Lego Duplo.

Early Implementation

✔Do: Make sure processes and solutions are well documented.

I get it. You want to start building your bot as soon as possible. But make sure to first invest some time in drafting the following documents:

• A Process Design Document to capture at the very least the As-is process flow

• A Solution Design Document to capture how you intend to automate the process

You will be happy to have the former if (when?) you start having discussions on the scope of the work that the bot is expected to perform. It can prevent misunderstanding about what the process is all about and what the bot can do. You will be happy to have the latter if (when?) you have to do some maintenance on the bot that you are now developing. This blueprint will help you to quickly zoom in on the component that you need to tweak.

Good documentation will become even more important as your team grows. Imagine how much karma you will earn when someone in urgent need of fixing the bot finds and reads your clear blueprint!

❌ Don’t: Don’t automate sub-optimal processes.

Get everyone familiar with the concept of GIGO – Garbage In Garbage Out – and its less polite brother SISO. A bad manual process will become a terrible automated process, because robots can only act based on predefined rules. The rules can be as complex as you like but there can’t be any room for discretionary judgment. The untiring robots lack that.

Make it clear that a process needs to be streamlined and standardized before it can be a candidate for automation. If it’s not, someone will have to cross the jungle of “It has always been done this way”, which usually stands between a ‘Garbage Process’ and a ‘Good Process’. Who knows, it might turn out that many tasks and subtasks in the process weren’t needed after all.

Growth

✔Do: Set up a clear RPA Governance.

Once you hit the stage of growth, where your team is rolling out one bot after another, clearly defining the process of automating processes becomes even more important than clearly defining the process that you are automating.

Does the RPA team sit in IT or with the business? Who is responsible for what, in case of a malfunction? How are Audit, Compliance and Risk Management going to adjust policies to include the changes brought in by your new digital workforce?

❌ Don’t: Don’t forget Security.

While designing your RPA Governance framework, don’t forget the more practical side of Security.

You wouldn’t want to allow anyone the temptation of circumventing the four-eyes principle you already have in place. For example, you must make sure it is still impossible for anyone to input a payment to themselves and have it released by the unaware robot accomplice.

Define as soon as possible how you are going to create, assign and manage the credentials that your bots will need to interact with your existing IT infrastructure. Particularly in the case of unattended bots, it would be best to create specific users for your digital colleagues, with clearly distinguishable usernames. You might even consider going as far as letting your robot change all its passwords to ones of its secret liking as soon as it gets in production.

 

 

Philip Costa Hibberd

 

 

 

 

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8 questions for International Cash Management expert, Máximo Santos Miranda

30-08-2021 | Maximo Santos Miranda | treasuryXL

Máximo holds a PhD in Economics and is graduated in Law. After 18 years working in International Cash Management in several multinationals coordinating local treasury units with the headquarters or implementing new ones all around the world, he is working as a university professor of finance, treasury and business strategies in several Universities and Business Schools in Spain. He is also a regular contributor in international media such as Forbes México, Forbes Centro America or Revista Gestión of Ecuador for the last five years.

 

“My first job in treasury was the best you can wish for”

 

As a researcher he has published more than 30 articles in research journals about banking systems, treasury, finance in general, fintechs or international sanctions and at the same time he is a referee in postgraduate research journals. He also collaborates with Think Tanks and international institutions in different ways.

We are delighted to share the interview with Maximo. Let’s dive into his treasury journey and Máximo’s opinion about the future of treasury combined in 8 questions and answers.

1. How did your treasury journey start?

After finishing my studies in economics, my intention was to work for a bank. In fact, my first professional steps were in banking. However, one day I saw a job offer that looked very interesting and I applied for it. Normally, I always prepare the job interviews in detail but this didn’t happen at that time. So, I went to the interview with no visibility of the company I was applying for. After a couple of quick interviews, I was selected as a treasury analyst for Cemex European headquarters.

Everything was perfect. My first job in treasury was the best you can wish for. I was part of the team of international cash management and Cemex at that time was in the middle of fast growth movements. Cemex acquired different subsidiaries worldwide and I was in the center of all those financial flows. There was much stress but the work atmosphere was fantastic and the promotion possibilities were reachable.

2. What do you like about working in the world of Treasury?

Most of my career in treasury has been focused on the international side and that provides an unpayable extra value. Thanks to being an international treasurer I have learned a lot about how treasury and finance work worldwide. I have had the opportunity to see how the banks work in many countries and how different companies from different sectors and industries adapt their cash management to their operative peculiarities and the markets where they are inserted.

3. What is your Treasury Expertise?

International cash management is my greatest strength in the treasury world. Most of the time in my treasury career I have worked as a coordinator of local treasury units. That role has allowed me to see different approaches to similar issues in different countries.

4. What has been the best experience in your treasury career until today?

In my first years in treasury, I had to coordinate the movement of funds (in three currencies) between different subsidiaries located in different countries and different banks on the same day. The number of funds moved was very high and the number of countries where the money passed through was also high (more than 20 countries in three continents). I was preparing the operation for a week and finally everything went fine. For me it was quite stressful as the operation was completed finally in 15 hours and it was necessary to compensate several delays in the intermediate transactions. When you prepare in detail a complex operation like that and everything is completed as forecasted you feel very proud of all the work done. After that operation, I have coordinated other operations quite similar but the level of stress has been much lower compared with the first one.

5. What has been the biggest challenge in your treasury career?

In the year 2005 Cemex sent me to Italy for three years to set up a new treasury unit in the country. For me it was a big challenge. First of all, because I didn’t speak Italian when I went there and soon I realized that to speak Italian is a key point if you want to do your job properly. Secondly because although I worked for a big multinational, the Italian subsidiary was quite small and the approach of the local banks was completely different to that I saw in the Cemex European headquarters in Madrid.

6. What is the most important lesson that you have learned as a treasurer?

Things work if you prepare them in detail. You can have a very complex operation in your hands but if this operation is prepared in detail (forecasting different scenarios and alternative solutions) the final success is almost guaranteed. Good preparation is the key to success.

7. How have you seen the role of Corporate Treasury evolve over the years?

The function has changed a lot. When I started in treasury in the year 2001 the administrative workload was the most relevant part of the treasury function, at least in time-consuming. Today instead and thanks to technology the time spent on administrative issues have been reduced significantly. That reduction has allowed the treasurer to dedicate more time to other issues that generate more value for the company. A good treasurer today must know much more than before about technology applicable to the treasury function and must also have strategic thinking.

8. What developments do you expect in corporate treasury in the near and further future?

The treasury teams will be smaller in the future. The technology will reduce all the administrative treasury tasks to the minimum. The treasurer of the future should be focused on technology, strategic thinking and create additional value for the company. To reach that goal, the corporate treasurer should be passionate about the function and must be always informed of the latest developments in the market. The corporate treasurer should know the latest developments in technology, in treasury products, in treasury strategies… always learning. The treasurers of the future should communicate better and invest time in treasury education and build treasury networks to exchange knowledge with other colleges or experienced treasurers. To sum up, the treasurers of the future should increase their impact in the companies thanks to the technology developments.

 

 

 

Máximo Santos Marinda

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8 questions for Treasury Expert Philip who won the award for 2020 Best Fintech Solution

19-04-2021 | Philip Costa Hibberd | treasuryXL

With over 12 years of experience in the financial industry with the last four years in treasury consulting, Philip has recently launched his own consulting activity, Automation Boutique, specialized in (robotic) process automation for Treasury, Risk and Finance.

“I have been coding for fun since I was a kid. This skill has been very useful throughout my career but has become my trademark in Treasury.”

He recently developed the tool that was awarded the “2020 Best Fintech Solution – Adam Smith award” by Treasury Today magazine. He now tries to focus on what he has always enjoyed the most during his career: solving problems at the intersection between ‘numbers’, ‘people’ and ‘technology’.

We are delighted to share the interview with Philip. Let’s dive into his treasury journey where he answers 8 questions…

1. How did your treasury journey start?

As for many of us, it started somewhat by accident. After working in other areas of finance for many years, a few ethical questions started nagging me. Add a sabbatical, some romance, and a few lucky phone calls and I found myself joining the great corporate treasury team at Zanders (a consultancy firm specialized in Treasury, Risk and Finance).

2. What do you like the most about working in Treasury?

I love the diversity of challenges. You are dealing with the financial heart of the company and need to make sure that the right amount of blood reaches every cell. This necessarily means dealing with different kinds of issues, topics and people. This keeps Treasury fun and in constant evolution!

3. What is your Treasury Expertise?

I have been working as a consultant on very different Treasury projects, from interim roles to system implementations. I guess I am what you would call a generalist, but with a knack for using technology and social skills to solve problems. I have been coding for fun since I was a kid. This skill has been very useful throughout my career but has become my trademark in Treasury.

4. What has been your best experience in your treasury career until today?

Going back to the cardiovascular metaphor for Treasury, the best experience was probably when I was called by a client to solve an urgent clot which was at risk of causing severe damage. An apparently simple data migration exercise turned out to be much more complex than anticipated and was at risk of causing severe delays to a multimillion project. The solution involved a robot, a laptop being flown up and down Europe, a wedding and unreliable hotel wi-fi. Surprisingly, instead of being the ingredients for a bad joke, this led to a happy client and to an award-winning solution.

5. What has been your biggest challenge in treasury?

My biggest challenge in Treasury was witnessing the clash of American, Dutch, Indian, Japanese and many more cultures during a global SAP implementation (going live during a pandemic). Holding three nationalities and being exposed to different cultures from an early age didn’t help me as much as I would have hoped. I would encourage anyone working with different cultures to read Erin Meyer’s book “The Culture Map”. It will be helpful.

6. What’s the most important lesson that you’ve learned as a treasurer?

No one is rational and analytical all the time, not even experienced treasury professionals. Good communication is more important than perfect data and models, especially during a crisis. Without it you will lead or be led by emotion and will certainly miss the best course of action. When fear creeps in your own monkey mind, don’t be afraid to have a good conversation with it. Assess how big the actual threat is compared to the shadow being cast by your amygdala.

7. How have you seen the role of Corporate Treasury evolve over the years?

Corporate Treasury has come a long way from its more transactional origins and – as expected – is taking more of an advisory and strategic role within organizations. The boundaries with other specialized professions have faded (risk management and FP&A just to name a few) and I think that this is a good thing. Skilled professionals should be employed to solve interesting problems and come up with great ideas. The best problems and ideas are usually found at the intersection between disciplines and it’s only natural that we tend to all meet there more and more often.

8. What developments do you expect in corporate treasury in the near and further future?

For the near future I expect the focus on the hot topics of the moment to continue: cash visibility, cash flow forecasting, operational efficiency etc.

For the further future, I won’t adventure on guessing exactly what hot topics the next crisis will bring. I will instead share my best guess on the evolution on the corporate treasurer as a person.

My guess is that she or he will be less of a specialist and more of a generalist. The ideal corporate treasurer will be ‘renaissance polymath’ if you will. Our rapidly changing environment makes it more difficult to remain a (useful) specialist for long. Technology also tends to favour the generalist by democratizing specialist’s skills. There will certainly always be room for very specialized knowledge, but the risk of learning too much about too little in a dynamic environment, is that after a while you risk knowing everything about nothing.

 

Philip Costa Hibberd

 

 

 




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Meet our Experts – Arnaud Béasse

28-07-2020 | Arnaud Béasse | treasuryXL

Welcome to the 10th and last (for now) interview of the ‘Meet the Expert’ series. This time we interviewed our brand new Expert Arnaud Béasse. Arnaud is founder of the advisory firm Arts+Brands and an expert in Debt Management. He started his career as Regional Financial Controller, cumulating the responsibility for IT.

Arnaud has more than 17 years experience in Banks focusing successively on Structured Asset Finance, Corporate Banking, DCM and in Multinational Corporates for their Energy and Metals trading and Project Finance. He created Arts+Brands to expand his entrepreneurial spirit by advising small ventures and start-ups (Fintech, Biotech, IT) for their Fund Raising and Finance strategy and also by getting involved in the daily operations.

Arnaud is fluent in English, German and French and is used to work in international, multi-cultural and virtual teams environments.

We asked him 11 questions, let’s go!

How did your treasury journey start?

During my first assignment as a regional financial controller, I have been immediately confronted to a complex consolidation of cash streams from different emerging countries with different currencies and regulations. Finding secure and systematic solutions has been challenging but also interesting and fun. This was the beginning of my treasury discovery, from which I moved then to asset finance, project finance, trade and export finance and later to the complete « corporates and markets » solutions offered by a large European bank.

What do you like about working in Treasury?

I find the central role played by treasury in supporting a business very motivating: it manages all financial resources a business needs to generate returns. Perfect understanding and anticipation of the needs (planning) and an accurate analysis of the resources available (controlling) are therefore essential. I also like the necessity of combining short term priorities like cash management and long term planning like investments.

What is your Treasury Expertise?

Capitalising on my long banking and large corporates experience, I have acquired a strong knowledge of all kind of debt solutions associated with credit, regulatory, compliance competencies. I have specialised in Debt Management, Fund Raising, Asset Finance, Leasing, Cash Flow Management, Trade and Export Finance and Project Finance. I am currently focusing on Sustainable Finance to support firms aligning their finance resources with their commitments towards the environment.

What’s the most important factor in debt management?

The starting point of debt management is a careful analysis and control of the cash flows. Borrowings need to align with the business cycle of the company and eventually its equity profile. Once the needs of each business line and the corresponding cash flow generation are consolidated, the adequate debt structure can be designed with a mix of junior to senior, short term to long term solutions and a calibrated interest rates structure.

What has been your best experience in your debt management career until today?

I remember a dramatic situation occurring during a local currency crisis in an emerging country, where we had arranged a large equipment finance. The debt repayment plan did not anymore match with the borrower’s cash flow generation and we were heading straight to a default situation. After long and numerous discussions, we managed to get transferred a large position on natural resources the company was owning but not operating and structured it in a way that the majority of risks were covered, the credit committees and respective boards were satisfied and ultimately the borrower managed to earn additional profit. I admit there is a part of luck in this experience but getting from this desperate situation to a point where all parties were so happy has been my most fulfilling experience so far!

What has been your biggest challenge in your career?

I consider the toughest challenges in a company are almost always linked to human resources management and termination of assignments. But if we remain within the treasury topic, my biggest challenge so far has been to accept a board decision not to conclude an M&A transaction, whereby all indicators (profit, risk, market position, further opportunities) were very favourable for the group and I had worked for more than one year on the case. Some months later, upon publication of the yearly results, it became clear why the project was rejected!

What is the most important lesson that you have learned as a treasurer?

Along the various experiences I had with treasury, the most important lesson might be to always seek the most simple and straight forward option. There are many ways of hedging a currency position, improving the average interest rate of a pool of debt facilities, leverage the value of an asset, optimise the return of positive cash position. But the risk and time associated to it can rapidly be disproportionate to the purpose and the size of the original transaction. Treasury shall normally create value, not necessarily profit!

How have you seen the role of Corporate Treasury evolve over the years?

Obviously, the role of Corporate Treasurer has become more and more complex. Treasury needs to deal with an increasing availability of alternative financial products, intensifying risk management requirements, regulatory and compliance constraints. But at the same time, the emergence of digital treasury platforms and integrated cash management systems are making the steering of treasury much easier and more accurate.

The coronavirus is undoubtedly an unprecedented crisis. In general, can you elaborate on the impact this virus has on treasury from your perspective?

Treasury is between a rock and a hard place: as a consequence of the crisis, sales are dropping and cash flows are missing but the financial obligations (debt, salaries, rents, supply, …) remain and the access (if not the availability) of financial resources become difficult. For treasurers who had a prudent cash flow management with enough resources to bridge the gap, it has been a confirmation for their risk management strategy. For others with more lean structure, it is, in the best case, a very stressing moment trying to find last minute and costly (not only in terms of interest rates) funding solutions. Some businesses, which have bet on a very tight business model, will probably be restructured. The crisis will certainly lead corporates to adopt more careful models with sufficient reserves and flexible organisations but also postponed or reduced investments.

What developments do you expect in corporate treasury in the near and further future?

The main trend is definitively the further digitisation of the treasury functions, offering more reliable, more secure and faster execution of the transactions: payments, cash management, trading, trade and export instruments, guarantees, etc. As the execution of transactions will be more and more automated and integrated in the supply chain systems, treasurers will shift their focus on analysing and planning for the financial resources in order to formulate strategies.

Another interesting trend for the treasurer is the further development of the non-banking debt market. This shall broaden the borrowers’ horizon, balancing again the bargaining power in favour of the corporates and generating even more tailor-made/OTC debt solutions.

What is your best advice for businesses without a Treasurer?

Running a business without a treasurer can only be considered for small businesses. For standard operations, managing the daily needs with modern digital tools will always become easier, even if substantial support shall be required during the implementation of a system. Once the system is running, the daily treasury tasks can be integrated in the accounting and finance agenda.

However, as soon as operations get more complex (investment, take-over, international development, restructuring…), the support of a specialist remains essential, be it for a limited period of time like part-time or ad interim…

 

 

Arnaud Béasse

 

 

 

 

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Meet our Experts – Vincenzo Masile

21-07-2020 | Vincenzo Masile | treasuryXL

Welcome to interview #9 of the ‘Meet the Expert” series. This time we interviewed our Expert and Treasury Specialist Vincenzo Masile. He is an experienced international finance manager who lived and developed his career in Italy, The United Kingdom, Switzerland and The Netherlands. Currently, he lives in Amsterdam, and enjoys working with people from different countries.

His fields of expertise are:

We asked him 11 questions, let’s go!

1. How did your treasury journey start?

Back in 2008 I was working as a credit manager for a large US agricultural commodities, ADM, at their cocoa operations in The Netherlands and I was asked to spend six months in Switzerland at the newly created treasury hub.

2. What do you like about working in Treasury?

I enjoy the variety of the tasks and the communication with the different company stakeholders.

3. What is your Treasury Expertise?

Cash Management, People Management, Project Management, FX, Reporting, Banks Relationships

4. Do you have examples of risk mitigation, creation of opportunities and/or cost savings?

I was the PMO of a hedging project at Netapp for the EMEA region back to 2012. Cost savings opportunities were identified improving the process accuracy on Oracle 11 and simplifying the reporting to corporate.

At Affidea I changed the cash flow forecast reporting moving from a fully manual version to a partial automated version. This change generated time saving and more accuracy.

5. What has been your best experience in your treasury career until today?

On April this year I completed an eighteen months assignment at Affidea B.V., a Dutch pan-European medical healthcare and I worked mainly from their finance ops in Budapest and occasionally from their holding office in Amsterdam.

It was a very interesting and valuable experience.

6. What has been your biggest challenge in treasury?

Lack of cash visibility especially at country level has been one of the biggest challenges I had to face to.

7. What’s the most important lesson that you’ve learned as a treasurer?

A treasurer has a watchdog role over all aspects of financial management and indeed cash will be always the King!

8. How have you seen the role of Corporate Treasury evolve over the years?

Treasury evolved from a traditional finance role into a business enabler supporting the company growth. In that respect effective communication & collaboration across different areas of business is the key.

9. The coronavirus is undoubtedly an unprecedented crisis. In general, can you elaborate on the impact this virus has on treasury from your perspective?

My view here is that treasurers should take the following steps going forward:

  • Cash flow management:  This is even more critical as we move beyond COVID-19
  •  Determine cash availability: Enables informed decisions around liquidity and cash flow, debt, FX exposures and payment priorities
  •  Scenario testing: Ensures understanding of preparedness for shocks
  •  Engage with relationship banks: Opportune time to partner with banks to fast track digital adoption of tools that provide visibility, efficiency, fraud control etc.
  •  Digitize manual processes: Ensures enhanced controls are put in place where manual payments remain – to mitigate cyber and fraud risk
  •  Monetize inventory: Inventory may be temporarily surplus to requirements because of demand gluts or supply chain disruption

10. What developments do you expect in corporate treasury in the near and further future?

Technology will play a major role in the future and this can be only beneficial to corporate treasury. Payments platforms, Fintech, Trade finance blockchain solutions, outline that the future is already here.

11. What is your best advice for businesses without a Treasurer?

It depends on the size of the company but generally speaking I strongly recommend to have on board a treasurer.

 

 

Vincenzo Masile

Treasury Expert/ Credit Risk Manager

 

 




 

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Meet our Experts – Interview François de Witte

07-07-2020 | François de Witte | treasuryXL

After having worked for more than 30 years in banking, our expert François de Witte launched his own consultancy activity, FDW Consult, specialized in finance and treasury consulting. From 2014 to 2016, he was also Solution Partner Treasury & Finance at USG Professionals. Since then he took up several assignments, including one in the automotive sector with Ginion Group and with Ibanity, part of Isabel Group in the area of PSD2 and open banking. He currently is Senior Project Manager Treasury at Gaming1 (part of Ardent-Group). He is also co-founder and CFO of SafeTrade Holding. Key areas of expertise:

We asked him 11 questions, let’s go!

1. How did your treasury journey start?

My roots are not really in treasury, because I have spent 30 years in banking with ING. Mid-2013, I made a major career move to treasury & finance. I could thereby leverage on the expertise I acquired in both Corporate Banking and Payments & Cash Management.

2. What do you like about working in Treasury?

The diversity of topics and people with whom you are in contact. The treasurer monitors the cash & finance, and is in the frontline of the circulatory system of the company. In addition, in view of the technology developments and the globalisation, treasury is a fast moving discipline,

3. What is your Treasury Expertise?

Based upon a gap analysis, during the first couple of years, I strengthened my expertise in the other areas of treasury by self-training. I also started training in some subject matters, at the university and at other training organisations, and this is a good way to keep yourself updated on the latest developments.

4. Do you have examples of risk mitigation, creation of opportunities and/or cost savings?

I have done quite a number of consultancy assignments. In one of them, thanks to a complete review of the processes, including also the business, we managed to gain some 10-15 days working capital management. In another project, we reviewed the account structure and the bank lines and could generate substantial savings. During a treasury scan, I was able to identify foreign exchange risks, which had not been spotted by the management.

5. What has been your best experience in your treasury career until today?

In my current assignment, we have selected a TMS-solution (Kyriba) and are currently finalising the implementation. Simultaneously we created a cash pooling and an In-House bank and streamlined the processes.

6. What has been your biggest challenge in treasury?

When starting in treasury, I did not have experience on the field, and needed to switch from a banker’s approach to a corporate approach. If you want to be successful, you need to also have operational experience. I have spent at the start quite a lot to train myself and to get up to speed in treasury.

7. What’s the most important lesson that you’ve learned as a treasurer?

Cash is and remains king. It is very important to make the management aware of the importance of cash, even if a company is in a cash-rich position.

8. How have you seen the role of Corporate Treasury evolve over the years?

The Treasurer is becoming a business partner of the whole group. As a treasury, you get a good transversal view of the business flows. This is very nice because you are in the cockpit of the finance department.

9. The coronavirus is undoubtedly an unprecedented crisis. In general, can you elaborate on the impact this virus has on treasury from your perspective?

The COVID crisis was a wake-up call. It reminds us that it is important to keep the focus on cash and working capital management. It also highlighted the importance of good well-balanced banking relationships. During the last years, some corporates did not put the right attention to this.

10. What developments do you expect in corporate treasury in the near and further future?

Cash will remain dominant. In addition, we have the automation enabling to work more efficiently. I also see AI (Artificial Intelligence) as enabler, e.g. for cash forecasting. Blockchain will also add value in some areas, such as documentary trade.

11. What is your best advice for businesses without a Treasurer?

 Even if you do not have the critical mass to justify a treasury department, give it the right attention. Try to understand the drivers of your cash generation and to identify the risks. I would also recommend to invest in a treasury management scan.

 

 

François de Witte

Founder & Senior Consultant at FDW Consult

 

 

 

 

Does your business need support in Treasury or a Treasury QuickScan?

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