24-01-2022 | treasuryXL | Kyriba | LinkedIn |

By Bob Stark, Global Head of Market Strategy

Instant payments, payments fraud, and pandemic-led digital payments transformation projects have changed the B2B payments journey for CFOs and CIOs. IT teams recognize that new connectivity methods, such as APIs, are required to integrate their ERP platforms with banks, neobanks, and non-bank payment channels while finance departments are seeing the value of new options for instant payment delivery, including Venmo, SEPAInst, and The Clearing House’s Real-Time Payment network.

While the way payments are transmitted from ERP and treasury systems to beneficiaries is clearly modernizing, internal audit and governance teams are instructing finance and IT counterparts that their legacy payment processes are introducing operational risk. Combined with real-time payment settlements, older payment workflows are increasing the possibility of irrevocable mistakes, or worse, fraud. Payments transformation is the answer.

As with any payments project, the first question to be answered is: what is the desired business outcome? What measurable value can be quantified? Generally, for payments transformation initiatives there are three value drivers:

1. Reduced bank and transaction costs
2. Improved efficiency
3. Reduced likelihood of mistakes and fraud

Reduced Bank and Transaction Costs

For many organizations, a digital payments transformation means they can reduce the reliance on expensive payment methods. Checks are a perfect example, where the total cost of ownership is reduced by 50% or more because of the immense internal processing and reconciliation times to send and receive checks.

Same Day ACH – fueled by recent increases in transaction limits – and real-time payments are becoming less expensive alternatives to wire payments, driving down the cost to remit faster payments. Further, payment-on-behalf-of (POBO) models allow for payment in local currencies, reducing currency translation costs, while also introducing the opportunity to net multiple payments to like suppliers and consolidate multiple payment systems into a single payment hub.

Most importantly, bank connectivity can be fully outsourced, which extracts immense cost from IT budgets, where ERPs and other internal systems were connected through hard-coded FTP scripts or reliant on expensive internal SWIFT infrastructures. Whether banks support APIs, FTP, regional networks, or SWIFT, payment connectors from ERPs and treasury to bank are pre-developed with tens of thousands of bank payment formats built into the product to eliminate any custom development to current platforms or when migrating ERPs to the cloud.

Certainly, reducing IT’s role in bank connectivity will save hundreds of thousands to millions of dollars, especially when considering the banking industry’s harmonization of bank formats to XML ISO 20022. This initiative, alongside banks’ movement to APIs, would mean years of redevelopment by IT teams to rebuild protocols and formats from ERP to the bank. Payment hubs make this a non-issue, slashing costs while simultaneously eliminating time to market bottlenecks.

Improved Efficiency

Efficiency takes many forms, but the most obvious is the automation of manual processes. Legacy processes require unnecessary time to initiate, approve, review, validate documentation, confirm the authenticity of payment requests, screen for additional compliance requirements (e.g., OFAC screening), and log in to multiple systems to send, confirm, and reconcile payments. For smaller organizations, this can be dozens of hours per week; for larger organizations, the productivity improvements are valued in the $100,000s.

In addition to manual payment initiation and processing, internal collaboration between payments and treasury teams adds complexity that can be better managed. Too many organizations leave excess cash in bank accounts as they lack real-time visibility into payment amounts. This inefficiency is magnified as payments are remitted faster (or even in real-time), meaning cash managers can no longer fund payments the next day. Payables, receivables, and treasury teams must have complete data unification to minimize the amount of cash allocated for working capital. One client, HCSC, reported reducing working capital from $4.0 billion to $25 million by automating internal and external cash visibility.

Fraud Prevention

With 90% of CFOs reporting in 2021 that fraud was the same or worse than it was in 2020, CIOs are collaborating with CFO counterparts to build increased resilience to payments fraud. The initiative goes by different names – payments compliance, payments governance, fraud prevention – the effect is the same. Organizations need to transform their processes to “catch up” to real-time payments. There are four critical tenets that form the base of every payments governance and compliance program:

• Standardization – The key to eliminating unauthorized payments – even if accidental in nature – is to ensure a standardized set of controls that prevail without exception. Controls could include payment approval scenarios, extra layers of authentication, procedures if approvers are remote and/or unavailable, and specific actions if modifications to the payment are required. The organization’s payment policy should be digitized and enforced by the payment hub software to ensure these controls are consistently applied.
• Real-Time Payment Screening – Many organizations require payments to be screened against sanctions lists and bank account validation databases prior to sending those instructions to the bank. A simple exercise to verify that the bank account belongs to the intended payee should be part of every payment journey.
• Digitized Payment Policy – The organization’s payment policy should be digitized for real-time compliance checks. Examples could include payments being made outside of approved countries, the first payment to a new bank account, irregular payment amounts, etc. Every payment should be screened in real-time so that any non-compliant or suspicious payments can be stopped and quarantined in real-time to be reviewed by authorized approvers. As payments continue to diversify across multiple channels (e.g. wires, ACH, checks, real-time) and become more real-time, organizations cannot rely on treasury staff scanning every payment in real-time; nor can they expect their banks to be the last line of defense.
• Artificial Intelligence – Machine learning is perfectly suited to provide an additional layer of protection by instantly determining if a payment is an anomaly against historical payment patterns. Machine learning algorithms are easily trained using structured payment data from an existing treasury system, ERP, or payment hub to find irregular payments that should be further reviewed. This can be done individually or within payment batches to minimize the impact on the settlement of payment runs.

Additional reading: 15 Minute Guide to Payment Hubs

While fraud prevention is oftentimes the leading requirement driving payments transformation projects, other benefits including outsourced connectivity, enterprise liquidity visibility, process standardization, and multiple cost reductions should not be overlooked as these features will likely pay for the payments project with a lightning-quick ROI. And fortunately, transforming payments can be a large, collaborative project or select capabilities can be implemented incrementally, increasing the value and risk protection within weeks.

15-12-2021 | treasuryXL | Kyriba | LinkedIn |

The Q2 2021 Kyriba Currency Impact Report showed a strong tailwind for many US corporates driven in large part by the strengthening of two main trading currencies for many US corporates, EUR and GBP.

Both currencies strengthened steadily through Q2 2021, but currencies have since retreated through Q3 2021, setting up a return of relatively strong headwinds for the Q3 earnings season.

As we look forward to Q3 and Q4 currency impacts, it is very likely we will see increased levels of negative currency impacts for North American and European corporates as a result of continued business activity expansion combined with the return of a stronger USD and general market uncertainty. The recent impact of the newest COVID variant, Omicron, has also added a new level of uncertainty-driven volatility and questions about how businesses and central banks will respond.

Beyond the general level of market uncertainty there are a few other economic and operational challenges that are adding to the complexity of managing currency risk and liquidity.  With inflationary conditions starting to take hold in the US and other parts of the world, Treasurers and CFOs are having to contend with increasing supply chain costs. In addition, the supply chain disruptions are increasing the uncertainty of business operations. Many treasury teams are far less confident in their long-term cash flow forecasts which has many reconsidering their hedging and liquidity needs.

How are Corporate Risk Managers responding to the currency markets and supply chain disruptions? 

Treasury teams are faced with a complex set of variables in the current market environment. Their long-term cash flow forecasts are less and less reliable due to uncertainty related to supply chain disruptions. The disruptions are impacting both the supply side and the revenue side of the forecasts. There is increased uncertainty around both the value and timing of supply chain cash out flows. On the revenue side, there is also uncertainty around the value and timing of future inflows as manufacturers are having a hard time getting products on the shelves. In addition, the currency markets are adding to the complexity as the USD is strengthening or at least holding strong against a broad basket of currencies.

As a result, many treasury teams are re-focusing on the things they can control. Daily and even intra-day cash position monitoring is the norm now and combining that with an increased focus on FX hedging for working capital positions on the balance sheet are critical best practices to ensure treasury teams have the right amount of cash in the proper currency at the right time to cover vendor and supplier payments and ensure they maintain a strong liquidity position as they ride out the supply chain storm.

Another challenge FX risk managers are having to contend with is the by-product of improper posting of multi-currency transactions within their ERP system(s). When volatile currency markets are creating significant directional moves in various currency pairs, it often uncovers multi-currency accounting posting mistakes as well as missed exposures. This missed exposures and improper accounting postings can results in very surprising results that often create significant FX losses. The most frustrating aspect of these types of FX impacts is that they are entirely self-inflicted.  With proper Exposure Data Integrity Analytics and robust and dynamic exposure capture processes, these self-inflicted currency impacts can be anticipated and avoided.

Ultimately, Treasury teams that can monitor and manage their liquidity and working capital FX exposure in a single integrated platform have a distinct advantage in the current market.