Tag Archive for: risk

From Practice: Transferable Letters of Credit…. something to try? (Dutch Item)

| 23-02-2021 | Ger van Rosmalen | treasuryXL

In een eerder gepubliceerd artikel heb ik hier al eens aandacht aan besteed. Steeds vaker word ik gevraagd om bedrijven te begeleiden bij transacties op basis van een Transferable Letter of Credit, soms met een onverwachte uitkomst.

Zo ook een bedrijf  dat op het punt stond een groot contract af te sluiten van enkele miljoenen euro’s. Het bedrijf kan een mooie deal doen met Corona gerelateerde producten en kan dat vanuit de huidige financiële situatie niet zelf financieren. Men wilde gebruik maken van een Transferable Letter of Credit. Aan mij het verzoek voor het opzetten van de transactie. Uiteraard wil ik hen graag helpen. Tijdens een plezierige kennismaking met een aantal enthousiaste directieleden licht ik mijn werkwijze toe. Want voordat een interessant betalingsinstrument als een Transferable Letter of Credit kan worden ingezet, vind ik het van groot belang dat de ondernemer weloverwogen keuzes kan maken op basis van eigen opgedane kennis. Die was hier (nog) niet aanwezig. Ik neem de ondernemer daarom eerst graag mee langs alle mogelijkheden en valkuilen. Daarna is de ondernemer beter in staat om juiste keuzes te maken, wat zorgt voor meer comfort en minder risico’s.

Na dit kennismakingsgesprek ga ik aan de slag met de inhoud van het contract en de toestemming van de ondernemer om zelf direct met zijn bankier contact op te mogen nemen om de transactie te bespreken. Hij informeert zijn bank dat hij TradelinQ Solutions heeft ingeschakeld hem te begeleiden.

Na bestudering van het contract stel ik vast dat de producten voor dit bedrijf geen branchevreemde producten zijn. Deze zijn namelijk passend binnen de huidige activiteiten van dit bedrijf. Daarnaast wordt er in het contract gesproken over de leveringsconditie DDP en dient er een inspectie plaats te vinden. Voor ik met de bank ga praten stem ik eerst e.e.a. af met andere experts. TradelinQ Solutions werkt samen met een groep van specialisten op het gebied van o.a. Incoterms, Douane, Compliance, (Krediet) verzekeringen, Inspecties, Factoring, Credit Management, Culturele verschillen, Cash Management en Treasury.

De leverancier van de producten geeft aan voor inspectie zorg te dragen maar onze klant wil dat graag zelf regelen en ons samenwerkend inspectiebureau kan de kwaliteit en kwantiteit van deze producten bij de oorsprong (producent) controleren. De leveringsconditie DDP wil zeggen dat de leverancier de goederen ingeklaard maar niet uitgeladen voor de deur van onze klant moet afleveren. Ook hier heb ik wel wat vragen over, zo ook wat de klant zelf al heeft gedaan om meer te achterhalen over de leverancier. Daarna stem ik e.e.a. af met de Compliance experts.

Ik heb inmiddels een behoorlijke vragenlijst die ik ga voorleggen aan de ondernemer. Voorafgaand heb ik contact gehad met de bank van de klant om af te stemmen hoe de bank tegen deze transactie aankijkt. De bank heeft duidelijke richtlijnen en is terughoudend als het aankomt op het gebruik van Transferable Letters of Credit. Heeft een klant geen kennis en ervaring dan is de bank extra terughoudend omdat er naast een mogelijk financieel risico ook reputationele risico’s en risico’s vanuit Compliance/AML (Anti Money Laundering) aanwezig zijn. Op voorwaarde dat Tradelinq Solutions dit bedrijf begeleidt met de hiervoor toegelichte  “training on the job” geeft de bank groen licht, want ook de producten zijn passend en de winstmarge is verklaarbaar. Wel geldt een voorbehoud van nog uit te voeren Compliance checks door de bank. Onder andere welke partijen zijn hierbij betrokken? Ik spreek af alle informatie aan te leveren, en ga eerst op zoek naar de antwoorden op mijn aanvullende vragen bij de ondernemer.

De ondernemer heeft wel informatie over de leverancier maar die is (te) summier. Ik heb hier al vaker aangegeven dat je als ondernemer niet meer wegkomt met slechts wat Google checks en financiële informatie. De informatie die ik heb gevonden roept vragen op die we bespreken. De leverancier blijkt een klein bedrijf in Europa te zijn terwijl de goederen uit het Verre Oosten komen. Deze leverancier wil volgens het contract een Transferable Letter of Credit  en overdragen naar de uiteindelijke producent in het Verre Oosten. Ik weet uit ervaring dat dit geen haalbare optie is in combinatie met DDP als leveringsconditie. Bovendien staat in het contract dat mijn klant invoerrechten, BTW en eventuele andere kosten moet betalen en dat rijmt niet eens met DDP. Weet de leverancier wel waarover hij spreekt? Deze ondernemer loopt nu vast want hij verwacht zelf Transferable Letters of Credit van zijn afnemer(s) die hij wil overdragen naar de leverancier. De leverancier wil het L/C overdragen naar de uiteindelijke producent. Maar daar gaat het mis! Een Transferable Letter of Credit kan maar een keer worden overdragen en hier blijken er dus 2 “tussenpartijen” te zijn. Voor een Transferable Letter of Credit is er dat een teveel! Dat levert nieuwe uitdagingen op want het contract blijkt al te zijn getekend. Daarnaast blijkt een afgesproken inspectie van de goederen na aankomst in Nederland van weinig waarde te zijn. De betaling heeft dan nl. al onder het L/C plaatsgevonden. Door nog een aantal andere bevindingen komt de ondernemer uiteindelijk zelf tot de conclusie dat hij onder het contract uit wil nu hij meer kennis en begrip van de materie heeft en blijkt er gelukkig nog een escape te zijn.

Jammer dat ik niet toekwam aan een concept Transferable Letter of Credit,  maar er waren in dit geval teveel risico’s financieel en reputationeel voor de ondernemer. Ik werd bedankt voor dit leerzame traject. Het heeft hen de ogen geopend en zelf laten inzien dat ze hier zeker door het extern inschakelen van kennis zijn behoed voor een mogelijk financieel fiasco.

Enkele aandachtspunten:

  1. Teken een contract pas nadat je de mogelijkheden met je bank hebt besproken.
  2. Heb je niet alle kennis in huis? Schakel experts in die je begeleiden om zelf de juiste keuzes te kunnen maken.
  3. Zijn de goederen passend binnen de activiteiten van het bedrijf?
  4. Welke mogelijkheden zijn er nog meer om ALLE beschikbare informatie over specifieke afnemers en leveranciers te verzamelen?

 

TradelinQ Solutions begeleidt bedrijven als geen ander met focus op de transactie en oog voor de risico’s. Informatie of even sparren?  bel 06-13377921 of mail naar [email protected]

 

 

Ger van Rosmalen

Trade Finance Specialist

 

 

Crisis Management: Why Treasury & Finance are pivotal to recovery

| 26-01-2021 | treasuryXL | Nomentia |

Initiating a crisis management strategy is now top priority for people, businesses and Governments alike. Utilizing and developing survival capabilities is proving challenging for many organisations, including cash flow forecasting and managing risk around major supply chain disruptions.

Diligent Cash Management and scenario analysis are both integral to managing uncertainty during the current crisis but also positioning finance and treasury leaders as pivotal to driving successful recovery planning.


Top things businesses should be concentrating on during the current crisis

Most organisations have a real need to understand what their current liquidity is: today, tomorrow and into the future. Finance and treasury must continue to run the business as best as they can but, to do this effectively, they need to know how much cash they have to work with on a daily basis. Therefore, group-wide, real-time cash visibility and future cash forecasting are crucial – if you don’t have enough liquidity in the business then trouble could be looming on the horizon.

The first step is to figure out what the real cash picture looks like, identify gaps and put the necessary measures and contingencies in place to avoid nasty surprises. Bill payment periods may have to be extended, funding requirements and arrangements revisited, hedging policies re-worked etc but the big picture i.e. cash visibility, is critical.

Cash forecasting comes next in order of priority, gathering a full and concise picture of short-term cash availability is imperative. Maximising business agility with some ‘what if’ scenario modelling may be required, for example: what happens if we don’t get paid a percentage of what we are expecting, what fall back positions do we have on government grants, loan agreements etc. Again, the key driver is knowing your current cash picture now and today, allowing you the best possible position for making strategic, next-step decisions. And the situation is real, a Guardian report, on the 2nd April, states 6 out 10 (60%) UK firms have no more than 3 months of cash left!

Many companies are struggling with cash forecasting, they simply don’t have adequate tools in place. What can they do, right now, given the logistics of remote working?

Thankfully there’s a lot they can do, and quickly. Ensuring whatever systems they have in place for managing liquidity are as automated as possible to enable real time, up to date information access on cash visibility. If automation is a problem or the company is still using traditional manual processes, then change as soon as possible. This is not as difficult as it sounds as many cash management solutions are now available on monthly on-demand payment plans, cloud based and can be installed quickly and efficiently without the need for IT involvement, onsite implementation teams or large upfront fees.

Given the availability of cloud-based cash forecasting solutions, systems can also be accessed remotely so staff working from home can work as efficiently and effectively as if they were operating from their respective office environments.

Actionable advice for post-crisis future planning

Preparedness. Post-crisis analysis will be critical for all organisations. Some will have managed better than others, particularly those who had previously invested in technology upgrades and system automation. Questions around: how well we were prepared, what worked or didn’t work so well, will be food for thought for all business leaders.

But the fact remains technology is absolutely key to maintaining business agility and formulating crisis preparation. Automating as many tasks as possible, in order to provide real-time access to all the data and information needed to make quick and informed decisions, can mean the difference between success and failure. Many organisations will use the time now and post-crisis to reassess technology needs and processes and plan investment in tech upgrades and automation to improve agility, accuracy and efficiency for the future.

Here’s a round-up of some actionable advice for finance and treasury leaders:

  • Know your cash availability today and going forward, focus on: group wide, real-time cash visibility and future cash forecasting
  • Consider bill payment extensions & re-visit funding requirements
  • Cash forecast regularly & consider fall back positions across a range of scenarios
  • Automate as much as possible so you’re benefiting from real-time, up to date information on cash visibility – make those upgrades as soon as possible
  • Cloud-based cash forecasting tools are more affordable and easier to implement than you might think – empower your staff with the ability to work as effectively as required, remotely
  • Reflect on how well you were prepared for this current crisis. What worked and what didn’t work so well
  • Automate as much as possible so that you benefit from real-time, accurate data to enable you to make key decisions as quickly as possible

Information is power, now more than ever.

About Nomentia

Nomentia is a Nordic powerhouse for global cash management. We believe in a world in which businesses can make the right decisions no matter how unpredictable the times are. Our SaaS-based platform offers solutions for cash forecasting and visibility, global payments with bank connectivity, reconciliation, in-house banking, guarantees, and FX dealing. We serve 2,300+ clients in over 100 countries processing more than 200 billion euros annually. Cash is king!

 

 

 

The future of trading: The rise of data analytics in trading

11-01-2021 | treasuryXL | Refinitiv |

 

Redefining data: What is your strategy?

With more information available than ever, traders must find the right data, make sense of it, and ultimately take action.

 

 

With more information available than ever, traders must find the right data, make sense of it, and ultimately take action. Unstructured information, the explosion of alternative data, and the need for trusted sources makes an already daunting task even more complex.

 

In our second report with Greenwich Associates on the trading desk of the future we explore the data that will keep markets moving over the next 3-5 years. With an overwhelming 85% of those surveyed planning to increase spending on data management, the value of financial data is clearly increasing.

Alternative data tops the list of most important data types, but is only useful if traders trust the source. When it comes to issues of scale and trust, 41% of those surveyed will rely on large financial markets data aggregators. Finally, analytics to interpret existing, new and unstructured data are becoming as critical as finding the data itself.

 

The bottom line? Everyone needs a data strategy.

 

Download & Acces full report

 

 

Pinpointing oil and gas sector Risks

14-12-2020 | treasuryXL | Refinitiv |

The oil and gas sector is under greater regulatory scrutiny, with record fines for financial crime-related violations. How is robust and thorough risk screening helping companies across the industry to pinpoint and protect against a range of potential risks?
  1. Screening and related due diligence tools are essential in the oil and gas sector for pinpointing and exposing potential risks early in the game.
  2. In the highly regulated upstream industry of exploration and drilling, risks include sanctions violations, bribery, corruption, and environmental crime.
  3. Refinitiv’s World-Check Risk Intelligence database comprises over four million structured records, enabling robust and accurate screening of both entities and individuals.

The oil and gas sector has been on the receiving end of some of the largest regulatory fines on record in recent years. Our Expert Talk, Drilling down: Oil and gas supply chain risk, written by Refinitiv’s Renata Galvao, takes a look at the sector and its unique challenges.

One of the highest profile was the US$853.2 million levied in 2018 against Brazilian state oil company, Petróleo Brasileiro SA, under the U.S. Foreign Corrupt Practices Act in the so-called Car Wash bribery scandal. While figures such as these are eye-wateringly high, the reputational fallout of any association with financial or environmental crime can be far more devastating. It is therefore imperative that organizations operating in the oil and gas sector take adequate measures to screen for, and mitigate, the wide range of risks to which they may be exposed within often vast, global supply chains.

Oil and gas sector risks

Organizations in the oil and gas sector — whether they are involved in upstream, midstream or downstream activities — face a range of risks and challenges. The highly regulated upstream industry — incorporating exploration and drilling — paid the largest share of all settlements for breaching Office of Foreign Assets Control sanctions in the period 2011-2019. Many oil-rich territories are situated in jurisdictions characterized by political uncertainty, and consequently organizations must contend with high levels of risk relating to bribery and corruption.  There is also exposure to a number of hidden risks, such as those related to terrorism financing and engagement with armed rebel groups.

The midstream industry — including transportation, storage and wholesale marketing — also faces a range of risks, including the financial, regulatory and reputational fallout associated with accidents such as spills, explosions, and leaks. Environmental regulations governing such issues are stringent, with penalties including both fines and imprisonment where criminal charges are brought against negligent individuals. Moreover, midstream organizations using sea transportation must be able to verify the beneficial ownership of all vessels used, as any links to criminal activity such as smuggling at sea, the illicit transportation of contraband and narcotics, or human trafficking must be identified.

The downstream industry — refining, processing, marketing and distribution — in turn is exposed to significant third-party risk from both the upstream and midstream industries. Oil theft is becoming a growing concern, and therefore understanding the source of crude and the legitimacy of the product are fundamental areas of focus for this sector. Downstream companies are also subject to growing environmental controls, with ever-more stringent national regulations monitoring and restricting the levels of pollution that refineries are allowed to emit.

Mitigating risk in global supply chains

Given this vast range of potential risks, screening and related due diligence are widely regarded as key tools to pinpoint and expose potential risk early in the game.

Refinitiv’s market-leading World-Check Risk Intelligence database can provide invaluable support to compliance teams by enabling them to conduct robust and accurate screening of both entities and individuals. World-Check One, our essential screening platform, further offers a range of specific opt-in tools, including:

  • Media Check to enable targeted searching for negative news and web articles, both current and historical, relating to individuals and entities.
  • UBO Check, which allows users to identify the ultimate beneficial owners of entities and then screen them against World-Check Risk Intelligence on a single platform.
  • Vessel Check, which reveals potential risk related to sanctioned or embargoed vessels and sea ports.

Additionally, where heightened risk is suspected, our Enhanced Due Diligence reports deliver targeted insights into potential business relationships, enabling companies to form a holistic view of potential risk before entering a new market or beginning a new relationship.

By investing in the right screening tools and technology, companies in the oil and gas sector can pinpoint, expose and mitigate risk in global supply chains, and in so doing protect themselves from the ever-growing threat of severe financial, regulatory and reputational fallout that has dogged the sector in the recent past.

 

How does the FATF help fight financial crime?

01-12-2020 | treasuryXL | Refinitiv |

The Financial Action Task Force (FATF) plays a crucial role in the global fight against crime, corruption and terrorism through its Mutual Evaluation assessment. How has the FATF evolved since its birth 31 years ago, and what role does it play in anti-money laundering (AML) and countering the financing of terrorism (CFT)?

  1. The FATF is an intergovernmental body that oversees global efforts to combat money laundering and the financing of terrorism.
  2. To become part of the FATF group, a country must undergo a ‘Mutual Peer Review’ to determine its levels of compliance with FATF’s Recommendations.
  3. The FATF’s methodology change, introducing the Effectiveness Assessment, is yielding more accurate results of a jurisdiction’s levels of compliance with its AML/CFT global standard.

The FATF is an inter-governmental body that was established in 1989 by the G7 nations to combat money laundering. For the first 12 years, of its existence it was a little-known organization. However, it came to prominence after 9/11 when its mandate was expanded to include additional Recommendations to combat the financing of terrorism and the financing of the proliferation of weapons of mass destruction. Since then, the FATF mandate and Recommendations have been endorsed by different UN resolutions, and it has been transformed to adapt to different emerging threats. In 2008, after the global financial crisis, FATF’s role as an international standard policy-making body in AML and CFT was expanded by the G20. It was given the ‘soft power’ to generate the necessary political will to bring about legislative and regulatory reforms in countries.

The FATF Mutual Peer Review

Countries wishing to become members of the FATF group must commit to a ‘Mutual Peer Review’ system. This will determine the country’s levels of deployment and compliance with the FATF Recommendations, which have been set as the international AML/CFT standard. The FATF oversees these reviews in conjunction with different international members and observers such as the IMF, the World Bank, the OECD, and the European Commission.                                                                                       
In addition to the information received from the assessment team performing the review, the FATF Mutual Evaluation’s Effectiveness Assessment also considers information from the FATF team that visits the country being evaluated. The Mutual Evaluation team comprises highly trained experts drawn from FATF member countries and international bodies.

 

Recommendations focus on effectiveness

Until 2013, the results of the FATF review were largely focused on the technical implementation of the Recommendations into the local legislations. However, because of the high levels of money laundering (ML) and financing of terrorism (FT) globally, the FATF decided to enhance its methodology to focus more on effectiveness rather than just technical compliance. This revised methodology helped to produce the expected tangible results in the fight against AML/CFT. It shed light on many countries that had previously been evaluated, but who under the new methodology began to show serious weaknesses in the fight against ML and FT. This resulted in the number of countries and jurisdictions on the FATF Grey List — those who were placed under increased monitoring — to start growing.

The FATF Mutual Evaluation employs peer pressure from other countries, as well as bodies such as the IMF and the World Bank, which impels the assessed countries to act. Negative mutual evaluation outcomes not only seriously damage the reputation of the assessed countries and embarrass its governments, but might also generate replicated systemic risks of coercion by other international institutions such as the European Commission. And the new methodology is working. In recent years, the Effectiveness Assessment is yielding more accurate results of a jurisdiction’s levels of compliance with FATF’s AML/CFT global standard. Many jurisdictions are now finally realizing the coercive power of the Mutual Assessment.

New evaluation methodology

The fourth round of Mutual Evaluations from FATF continued the shift towards concentrating on how effectively regulations are deployed rather than mainly focusing on technical compliance and whether country laws and regulations are in place in accordance with the FATF Recommendations.

This can be very challenging for a number of countries in many sectors, including some that have previously been assessed to be complying with the standards before the introduction of this new evaluation methodology.

The pressure to ensure that legislation was changed and that industry sectors complied with the Recommendations was achieved by targeting the industry sectors that posed the highest AML/CFT risk. At least this was the case in the Middle East and Africa. The early years concentrated on the banking and financial sectors, including the capital markets. This focus was later broadened to non-banking remittances and payments organizations and money exchanges. This was followed by the insurance sector and so on.

Non-financial sectors under the spotlight

The last few years has seen Mutual Evaluation reports focus on the designated non-financial business and professions (DNFBPs) sectors — real estate, lawyers, accountants, gold and precious stone dealers, for example — that had been previously overlooked area by past evaluations. For example, the EU Fifth Anti-Money Laundering Directive, which came into effect in January 2020, further strengthened its AML/CFT legislation to fall in line with the FATF, when it included a number of new sectors.

The non-financial sector often has the misconception that AML/CFT regulations are solely for the banking and financial sectors. A key shortcoming identified by FATF across many jurisdictions in emerging markets is that DNFBPs are falling short of FATF expectations. Recent evaluation reports from several countries show that DNFBPs have less comprehensive, and sometimes limited or no understanding, of AML/CFT regulations and the risks that they are facing.

However, the new approach of measuring effectiveness rather than technical compliance might keep many countries’ institutions and companies to consider: “Are our sanctions and transactions screening just a checklist process, or do they show the real effectiveness of our AML/CFT risk process as defined by FATF?”

Is a Letter of Credit (L/C) a dying product?

| 13-10-2020 | Ger van Rosmalen | treasuryXL

In this blog , Ger van Rosmalen explains why you need to ask for a Transferable Letters of Credit when your bank doesn’t want to increase credit limits but even want to lower credit limits.

This blog continues in Dutch language…

Is een Letter of Credit ( L/C) een uitstervend product? Nog steeds worden wereldwijd door importeurs en exporteurs risico’s afgedekt met L/C’s. Als ik kijk naar de afgelopen jaren met het toenemende aantal bedrijven dat ik mocht helpen met het structureren van L/C deals dan ben ik ervan overtuigd dat L/C’s het bedrijfsleven nog lange tijd zullen helpen om de kloof tussen onbekende importeurs en exporteurs financieel te dichten. Ja, er zijn alternatieven en daar moeten we onze ogen niet voor sluiten maar deze zijn (nog) geen gelijkwaardige vervanging voor deze in mijn ogen uitstekende betalingsinstrumenten.

Transferable Letters of Credit

Bijzondere aandacht verdienen daarbij de Transferable Letters of Credit. Een speciale vorm van een L/C die uitkomst biedt als de bank kredietlimieten niet wil verhogen of zelfs verlaagt. Je doet bijvoorbeeld mooie deals met een prima winstmarge, maar je bank beweegt niet mee.

Stel je verkoopt een machine aan een klant, en die machine koop jij weer bij een producent. Hoe kun je een dergelijke deal structureren zonder dat het ten koste gaat van je beperkte werkkapitaal? Een Transferable L/C kan hier uitkomst bieden.  Je ontvangt een Transferable L/C van je koper voor een machine ter waarde van EUR 100.000. Je koopt de machine bij een producent voor EUR 90.000 en die vraagt zekerheid van betaling. Het L/C dat je hebt ontvangen kun je overdragen naar de producent voor EUR 90.000 die op dat moment zekerheid van betaling krijgt. Als de producent heeft geleverd zal de financiële afwikkeling als volgt plaatsvinden: de documenten voorgeschreven in het L/C worden door de producent via zijn bank bij jouw bank aangeboden. Zijn de documenten goed, dan mag de bank de inkoopfactuur vervangen door de verkoopfactuur en zal de marge op jouw rekening achterblijven.

Klinkt simpel, toch is het dat niet, want er gelden belangrijke spelregels. De in- en verkoop condities moeten naadloos op elkaar aansluiten dus inkoop in EUR dan ook verkoop in EUR, verkoop op CFR basis dan ook inkoop op CFR basis. De goederen mogen evenmin bewerking ondergaan. Hier moet je even voor gaan zitten, maar het maakt deals mogelijk die je anders misschien moet laten lopen. Hoewel het een bancair product is, bieden banken het in mijn ogen te weinig aan als alternatief voor kredietverlening. Soms omdat de bank er weinig of geen ervaring (meer) mee heeft of het niet wil doen omdat de exporteur hier niet veel ervaring mee heeft en de bank daarom een reputationeel risico denkt te lopen.

Conclusie

Met een goed onderbouwd verhaal kun je dergelijke L/C transacties heel goed gebruiken om jouw groeidoelstelling te realiseren, met comfortabele zekerheid van betaling.
Mijn advies is om expliciet te vragen om een Transferable L/C en neem niet te snel genoegen met een afwijzing.

TradelinQ Solutions kan je daar heel goed begeleiden. Neem vrijblijvend contact op voor meer informatie.

 

 

Ger van Rosmalen

Trade Finance Specialist

 

 

Cultural differences and Trade Finance

| 20-07-2020 | Ger van Rosmalen | treasuryXL

What do Trade Finance and Cultural Differences have in common?
If you want to do business internationally, it is important to understand which risks you could encounter. These are not only payment or transport risks, but certainly also communication risks

This blog is in Dutch language.

Over betaal-en transport risico’s laten mensen zich graag voorlichten en op dat punt gaat men graag met de opgedane kennis aan de slag. Toch levert dat niet altijd het beoogde resultaat op. Hoe komt dat dan? Vaak denken wij Nederlanders met onze buitenlandse zakenpartners hele goede gesprekken te voeren terwijl de nuances van de gesprekspartners volledig aan ons voorbij gaan. We begrijpen niet dat er iets anders bedoeld wordt dan wat er wordt gezegd. Dan kan het zomaar gebeuren dat de deal aan je neus voorbij gaat.

(H)erkennen

Erkennen en herkennen dat er culturele verschillen zijn is een goed startpunt. De volgende stap is hoe maak ik mij die kennis eigen en hoe ga ik dat toepassen in mijn dagelijks werk? Kennis vergaren is kennis in huis halen door gebruik te maken van ervaren trainers/docenten die de cultuur van het bedrijf als startpunt nemen om je vervolgens mee te nemen in jouw wereld van internationaal zakendoen. Met welke delen van de wereld doe je zaken? Leren hoe je met die zakenpartners op een effectieve manier kunt communiceren. Dat kan zijn als je elkaar ontmoet of per email, videoconference of telefoongesprek spreekt. In ieder van deze communicatievormen zijn andere aandachtspunten waar je rekening mee kan houden. Immers bij een telefoongesprek spreek je elkaar maar zie je elkaar niet en gaat het om een andere vorm van communicatie dan wanneer je elkaar via een video conference spreekt. Nu zie je elkaar ook en kan jouw zakenpartner ineens non-verbale signalen afgeven die je in een telefoongesprek niet had gezien.

Culturele verschillen binnen het bedrijf

Culturele verschillen is in mijn ogen een ondergewaardeerd onderwerp in het internationaal zakendoen. Ik ben er van overtuigd wat het bedrijven kan brengen en heb diverse trainingen mogen bijwonen bij bedrijven. Er ging een wereld voor de mensen open, zoveel voorbeelden van miscommunicatie, elkaar niet begrijpen en soms herkenning als voorbeelden worden gegeven hoe het mis kan gaan en ik mensen zie lachen die dergelijke situatie hebben meegemaakt. Ik heb ook een keer een training bijgewoond bij een groot internationaal bedrijf waar ik dagvoorzitter was. Doel was om te praten over culturele verschillen als je over de hele wereld zaken doet. Er waren 20 deelnemers met 18 verschillende nationaliteiten. Het bleek dat culturele verschillen binnen het bedrijf zelf al een groot probleem bleek te zijn. Collega’s die elkaar niet begrijpen, die dicht klappen als wij “Hollanders” de druk even stevig opvoeren. Ik kan u vertellen de trainer heeft die dag niet gesproken over culturele verschillen met buitenlandse zakenpartners maar wel over culturele verschillen binnen het bedrijf. Het was een openbaring en verademing voor de deelnemers om daar over te kunnen spreken. Deelnemers die vanuit hun culturele achtergrond niet snel op de voorgrond zullen treden konden en mochten zich uitspreken. Het is een zeer openhartige training geworden wat de collegialiteit een enorme positieve boost heeft gegeven.

 

Wil je meer weten hoe een beter begrip van culturele verschillen jou verder kan helpen?
Neem dan contact op

 

 

Ger van Rosmalen

Trade Finance Specialist

 

 

Going Cash-Free: Is it Right for You?

09-07-2020 | treasuryXL | XE |

Let’s try something. Reach out to your friends, family, or roommates and ask if anyone has $50 they could loan you. Did anyone have that much money on them? Or did they say that they needed to go to the bank, or ask if they could electronically transfer you the money?
In recent years, it’s become increasingly common for people to not carry cash around with them, or to just carry a little bit in the case of emergencies. While there are exceptions, the majority of consumers have moved to using their credit and debit cards and other forms of electronic, cashless payment.

At the end of 2019, 70% of consumers in a survey answered that they preferred card payments to cash, with 38% of card users citing inconvenience as the main reason they preferred cards to cash. And it’s not just consumers who are looking to go cashless. Corporations like Starbucks, Sweet-green, and even Amazon have all implemented cashless measures at their physical locations. Whether you’re tired of the inconvenience of cash, want to keep track of your transactions, or you’re worried about the possibility of your cash carrying germs, you may be considering taking your payments completely cashless. Let’s take a look at what that could mean for you going forward.

Why go cashless?

Many people around the world have enjoyed the benefits of transitioning away from cash and toward electronic payment methods. These are some of the most popular reasons for making the switch:

  • It’s convenient. No more lugging that heavy wallet around, and no more digging around trying to find the right bills. If you’re short on time and want a quick transaction, all you need to do is swipe a card.
  • It leaves a paper trail. Does anyone keep a record of every single time they pay with cash? When you pay electronically, on the other hand, you have a built-in record of everything you’ve purchased, when you purchased it, and how much it cost. If you’re trying to budget, this makes it easier for you to see exactly how much you’re spending and where your money’s going. Or if your balance is lower than you expected, you’ll be able to see where the money went—or if your account information has been compromised.
  • Some cards come with benefits.From discounts to rewards, cash-back points, airline miles, and more, using your card frequently now could bring you a lot of benefits in the future.

Why you might want to keep a little cash

Even as technology continues to advance, it’s not likely that cash is going anywhere anytime soon. 88% of surveyed consumers stated that they still use cash sometimes, and here’s why:

  • Data security and privacy are a concern. With technological advancement comes new data security worries, and the world of payments is not an exception. E-commerce sites can be breached, and card information can be stolen. Or, after buying online, you might start seeing targeted advertisements based on your purchase and search history.
  • Cashless payment isn’t always a guarantee. Some vendors (particularly smaller, local businesses) only take cash. Or if they accept card payments, they might have a required minimum or add a small additional service fee to the transaction. Or maybe a store or restaurant’s card reader could go down for the day, and you’ll need to find an ATM. It might be small now, but these fees can quickly add up—and your card might end up being more of an inconvenience in these establishments.
  • You could spend more! When you have cash in your wallet, it’s easy to keep track of how much you have left, and how much you’ve spent. When all you need to do is swipe your card, it can be easy to lose track of what you’ve purchased and what’s left in your account.

Could my cash be contaminated?

In the wake of the global COVID-19 pandemic, this has been a question on everyone’s minds. Can cash carry the virus? Which payment method is the least likely to put you at risk of cross-contamination?

You’ve been told to try to avoid coming into contact with high-touch surfaces (such as door handles, handrails, and tables). Since cash frequently changes hands, you might be worried about the chances of your money carrying some harmful germs.

It’s true: coins and bills can potentially carry viruses, bacteria, and other pathogens. It’s not the most common method of transmission, but it can potentially happen. If it gives you peace of mind and makes you feel less anxious about the possibility of cross-contamination, prioritize electronic payment and card payments, since your credit and debit cards can be wiped down. If you do need to handle cash, wear gloves if possible, and always wash your hands after coming into contact with new, potentially infectious objects.

In conclusion…

From buying a house to transferring money overseas, there are a few situations where paying with cash obviously isn’t the best move. If you enjoy the convenience of electronic payments and want to make the transition into a completely cashless lifestyle, you’re not the only one ready to make the switch. As long as you know what works for your purchases and your lifestyle, there’s no reason not to explore alternate methods of payment.

Source

Get in touch with XE.com

About XE.com

XE can help safeguard your profit margins and improve cashflow through quantifying the FX risk you face and implementing unique strategies to mitigate it. XE Business Solutions provides a comprehensive range of currency services and products to help businesses access competitive rates with greater control.

Deciding when to make an international payment and at what rate can be critical. XE Business Solutions work with businesses to protect bottom-line from exchange rate fluctuations, while the currency experts and risk management specialists act as eyes and ears in the market to protect your profits from the world’s volatile currency markets.

Your company money is safe with XE, their NASDAQ listed parent company, Euronet Worldwide Inc., has a multi billion-dollar market capitalization, and an investment grade credit rating. With offices in the UK, Canada, Europe, APAC and North America they have a truly global coverage.

Are you curious to know more about XE?
Maurits Houthoff, senior business development manager at XE.com, is always in for a cup of coffee, mail or call to provide you detailed information.

 

 

Visit XE.com

Visit XE partner page

 

 

 

Overwhelmed by FX Administration? Your Provider Can Help With That

02-07-2020 | treasuryXL | XE |

Foreign exchange isn’t always about the big trades. For many organizations that deal with international currencies, they find that their FX needs start small. It may not seem like it, but your routine, day-to-day operations could be a larger FX risk exposure than you think.

Whether your ordinary operations are taking up time and resources that could—and should—be devoted to other matters or your current processes aren’t as efficient as they could be, one important step to managing your organization’s FX risk is taking a look at how your organization is handling transactions.

If you feel that you’re having trouble handling your transaction volume or you’re not handling your international payments as well as you could be, don’t worry: this is where your FX provider can help you out.

What can go wrong with day-to-day transactions?

Depending on how many your business makes each day, these typical, everyday operations could be taking up a large portion of your business’s time and resources. This time and resources could be more valuably spent elsewhere. Assess your operations and think carefully—are there any areas of your business that you think you’re neglecting because of how much time you need to devote to minute transactions? Are you missing out on the bigger picture because you’re too focused on the small things? When you assess your foreign exchange risk exposures, remember to consider everyday operations as well as the larger scope.

In addition, elaborate, inconvenient processes could end up causing trouble for your business. If, for example, you rely on employees to take care of manual data entry or transactions, there’s always the chance that human error could cause some unnecessary delays, or worse.

This is a common problem for fast-growing SMEs. Founders and owners want to monitor international payments and ensure that everything is being taken care of according to their standards, but they don’t have the time to monitor and physically process everything the way they’d like to.

Who should you turn to in order to ensure that your payments are being taken care of in a way that is efficient but still effective and up to your standards? This is where your FX provider comes in.

How can your foreign exchange provider help?

As we’ve said before, your foreign exchange provider does much more than help you find the best exchange rates. FX providers offer a wide range of products and services to assist their clients with their overseas payments, and one of these services is processing (or even automating) payments.

For example, your provider may be able to create a system that grants some users administrator rights to do the processing work while reserving payment authority for specific individuals. They can also offer secure, reliable, and straightforward processing, and they should be able to help you trace delayed payments. Depending on the volume and nature of your payments, they may also be able to help you automate them, or at least vastly cut down on the amount of time and resources it takes to make a transaction.

Finding the right solutions can take time, and it starts with the right FX provider. If your current provider doesn’t offer these solutions, or you haven’t found theirs to be as effective as you’d like, it’s important to shop around until you can find the provider that can help you to manage the administrative side of your transactions while maintaining the right level of quality and security.

At XE, they provide a broad range of currency services and products to businesses around the world. XE experts will work with you to ensure that your foreign exchange procedures are the right ones for your business and its needs.

 

Get in touch with XE.com

About XE.com

XE can help safeguard your profit margins and improve cashflow through quantifying the FX risk you face and implementing unique strategies to mitigate it. XE Business Solutions provides a comprehensive range of currency services and products to help businesses access competitive rates with greater control.

Deciding when to make an international payment and at what rate can be critical. XE Business Solutions work with businesses to protect bottom-line from exchange rate fluctuations, while the currency experts and risk management specialists act as eyes and ears in the market to protect your profits from the world’s volatile currency markets.

Your company money is safe with XE, their NASDAQ listed parent company, Euronet Worldwide Inc., has a multibillion-dollar market capitalization, and an investment grade credit rating. With offices in the UK, Canada, Europe, APAC and North America they have a truly global coverage.

Are you curious to know more about XE?
Maurits Houthoff, senior business development manager at XE.com, is always in for a cup of coffee, mail or call to provide you detailed information.

 

 

Visit XE.com

Visit XE partner page

 

 

 

Alternative Risk Finance in a hardening insurance market

| 30-06-2020 | Mark Roelands | treasuryXL

Insurance premium rates are reported to increase on average with about 2% in Europe, confirming the overall market trend of a hardening insurance market. Some markets have, however, seen double-digit growth in premiums, like D&O and Motor Third Party Liability. Other markets witnessed important coverage elements actually being excluded from cover, making the premium comparison apples and pears. As Covid-19 is impacting claims experience across all lines as well as causing negative investment returns, the hardening insurance market trend is expected to continue and get worse in 2020. Premium increases are to be expected and retention levels are expected to be increased.

It is therefore critical to work with your insurance broker in time to understand and mitigate effects for the treasury and insurance function. What is the action plan when retentions are being driven upwards or when cover is disappearing? What alternatives are available next to traditional insurance? Will your organisation be forced to retain risk above the risk appetite or accept double digit premium increases?
Although retaining additional risk may not be the worst solution, as premium increases may not reflect the actual risk that is being transferred and there are awareness benefits to being exposed to risks, the possibility to transfer alternatively is very valuable in the current hardening market.

Captive insurance

A captive is an in-house insurer, enabling efficient and centralized risk pooling while providing cover to operating companies and thereby bridging the gap between corporate and local risk appetite. Key arguments for establishing a captive are to smooth the impact of hardening insurance markets as well as provide additional flexibility in cover. The current market environment is therefore a textbook example for establishing an insurance entity. However, a captive is a licensed insurance company that comes with added costs and a compliance burden. This is especially true since Solvency II became active in 2016. As a general rule of thumb a minimum threshold of captive premium of EUR 2Mio would be required for a Dutch based captive, allowing for claims expenses (70-80% claims ratio), operating costs as well as building some reserves. Establishing a captive in other jurisdictions can make sense, as the route to licensing might still be feasible in 2020 (for the Netherlands at least 6 months are to be expected) as well as the opportunity of some more light-weight operational structures.

An interesting alternative to the fully owned, traditional captive is a Cell Company; either an Incorporated Cell Company (ICC) or Protected Cell Company (PCC). These alternatives provide the benefit of a shared structure (including initial capitalisation) and enable a ring-fenced environment for your organisation. In order to arrange that ring-fencing, specific legislation is required, which is found in Malta in the EU. Guernsey (leaving tax considerations aside) might be very interesting as well. Ireland and Luxemburg did give some hints for establishing cell company legislation but after Brexit this was delayed indefinitely. A Cell Company can provide the same functionality as a fully owned captive, but treasury and insurance will have to work with legal and tax to get a solid business case in place in order to address questions proactively.
Both Aon-Willis and Marsh have Cell Companies and would be able to assist, but insurers can also facilitate this (which has a lock-in effect) while there are also more independent providers like Artex, SRS (completing the top 5 of largest captive managers 2020) and firms like Atlas or Robus which can potentially be of added value as well.

Parametric Insurance

Next to captive insurance, parametric insurance is a promising route to follow.
Parametric insurance has historically been connected to weather insurance (e.g. rainfall exceeding a threshold leading to a pay-out) as well as longevity cover for pension funds (in the form of Insurance Linked Securities, Longevity Swaps). Parametric products enable a highly transparent and quick risk transfer and enable the route to other markets than the insurance market. A parametric product can be structured in an insurance structure but in a derivative structure as well. Conceptually an insurance-linked derivative will not be different than the plain vanilla currency instruments that are traded.

Covid is also attracting significant attention for parametric cover, as lockdown measures can be clear-cut triggers for parametric cover. Most importantly, for parametric cover clear risk information and data analysis is required and both are increasingly available. Increasingly better data and analysis techniques enable to minimise basis risk i.e. the risk in which an incident occurs but the derivative trigger is not being met. For instance site-specific weather stations are set up to ensure rainfall or water level at your organisations’ sites are being monitored. Increasingly, non-weather risks are being covered, for instance Ryskex GmbH and Axis Capital have worked together to develop  parametric cyber-insurance cover.

Where traditional insurance has deductibles and exclusions, parametric risk transfer has basis risk which needs to be managed. Next to that other operational processes may be impacted, claims management for instance and therefore it is recommended to make a well founded and analysed decision.

Roadmap

Starting financing risks in a different manner is not a decision to be made in isolation and to be done quickly. It is a structural decision requiring a structured approach. In our practice, we use our Risk Finance Framework which is composed of (1) Foundation, the objectives to be met (2) People & Organisation, matching the organisation, policies and people involved (3) Processes, adaptive, effective and efficient (4) Data and Technology, the business case based on solid risk information.

In our view, this provides a very practical and structured approach allowing stakeholders like tax and legal to be involved throughout the process. Back planning from a January renewal date, it is critical that conversations with your broker and insurers are taking place in order to ensure no last-minute surprises are presented as a treasury or Insurance professional. In parallel, the (internal) business case can be analysed in order to make a decision.

Therefore, it is recommended to start preparations early, or actually on an asap basis.
Alternative Risk Financing can be highly interesting, but it is not an instant go-to solution and requires some preparations.

 

 

Mark Roelands

Risk and Compliance Specialist