Banking license Klarna & Adyen: The end of their competitive advantage?

| 5-7-2017 | Pieter de Kiewit |

Last weeks the payment service providers (PSPs) Adyen and Klarna received banking licenses. The gap between Fintech and traditional banks is being closed with the new kid on the block entering the traditional market. I can see the parallel to Amazon taking over Wholefoods and entering traditional retail. Markets are reshaped over and over. The question I ask myself is: will these new kids be able to change how traditional retail and banking is done and make a real difference?

Compliance

As to compliance in the banking sector this might be a challenge. The regulators think that by imposing new legislation on banks they will prevent all that went wrong in the past. I think this is an illusion. The effect is an increasing demand for experts who can take care of compliance. As a treasury recruiter I know bankers, also the ones with the proper expertise are fleeing the bank because compliance is demotivating a lot of them. This results in an increase in recruitment assignments and salary levels. This is not an issue relevant for Amazon.

The upside for the PSPs in comparison to Amazon is that they will be able to work with state of the art technology and challenge traditional banks who have to work with legacy systems. As far as I know, Amazon is not planning to close traditional outlets. And retail always has had a quite modern infrastructure. I cannot see yet how they would be able play the technology trump as hard as the PSPs can.

Both modern challengers do have an obvious competitive advantage. Especially for the PSPs I wonder if the extra burden of compliance will outweigh this advantage. Both client perception and cost levels will have to be monitored closely. The interesting thing of this all is that, by the time we might be able to know, the market situation might have been flipped twice again. It are interesting times, not?

 

 

Pieter de Kiewit
Owner Treasurer Search

 

 

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