Savings and investment banks have a lot of potential for improvement in the onboarding process for customers

24-11-2020 | treasuryXL | Enigma Consulting |

(Dutch Item)

Hoe digitaal en gebruiksvriendelijk verloopt het proces om klant te worden bij spaar- en beleggingsbanken? En wat kunnen zij opsteken van banken die een betaalrekening aanbieden? In een nieuw onderzoek van Enigma Consulting komt naar voren dat spaar- en beleggingsbanken hun onboardingsproces naar een hoger niveau kunnen brengen door te leren van de klantreis van banken die reguliere betaalrekeningen aanbieden. Wat vooral opvalt is dat de onboarding bij spaar- en beleggingsbanken nog hoofdzakelijk via de website verloopt, terwijl betaalbanken de onboarding via de app aanbieden en overduidelijk meer inzetten op innovatieve oplossingen. Een bijdrage van Marc Groot, Managing Consultant bij Enigma Consulting en expert binnen het onboardingsdomein.

Als expert in het klantonboardingsdomein publiceerde Enigma Consulting in juni 2020 een artikel over de onboardingsprocessen van de belangrijkste ‘betaalbanken’ in Nederland. Dit onderzoek heeft een vervolg gekregen, waarin naar de onboarding van spaar- en beleggingsbanken is gekeken, die worden aangeduid als ‘niet-betaalbanken’. Banken die  – onder andere – een betaalrekening aanbieden, noemen we betaalbanken.

Wanneer onboarding niet via de app mogelijk was, is de onboarding uitgevoerd via de website op de smartphone. Het onboardingsproces is per bank doorlopen en beoordeeld aan de hand van verschillende criteria. De onderzoekers hebben zich in het onderzoek geconcentreerd op de klantervaring, waarbij niet achter de schermen is gekeken bij de onderzochte banken. De klantreis is beoordeeld op basis van drie categorieën:

  • Innovatie: door handig gebruik te maken van innovatieve technieken, zoals een selfiefilm en de NFC-chip voor het uitlezen van legitimaties, kunnen gebruiksvriendelijkheid en fraudepreventie bij elkaar gebracht en versterkt worden.
  • Gebruiksvriendelijkheid: het gemak waarmee de klant het proces doorloopt, de doorlooptijd, de begeleiding van de klant door het proces en de aanwezigheid van technische barrières.
  • Veiligheid en fraudepreventie: alle banken hebben de verantwoordelijkheid om fraude te voorkomen en de klant correct te identificeren. De banken zijn beoordeeld op basis van hoe de klant wordt geïdentificeerd,  klantidentificatie- en verificatiemethoden en in hoeverre deze  aan de voorkant voldoen aan de geldende wet- en regelgeving.

De volgende afbeelding geeft weer welke spaar- en beleggingsbanken zijn meegenomen in het onderzoek en welke het beste zijn beoordeeld per categorie.

Niet-betaalbanken weinig innovatief

Allereerst is gekeken in hoeverre niet-betaalbanken innovaties gebruiken in het onboardingsproces en hoe dit zich verhoudt tot betaalbanken. Bij de identificatie van een klant gaat de bank af op de door de klant verstrekte gegevens. Een voorbeeld is een kopie of scan van het paspoort. Vervolgens verifieert de bank de identiteit door vast te stellen of de opgegeven identiteit overeenkomt met de werkelijke identiteit, bijvoorbeeld door een selfie-foto. Innovaties in het onboardingsproces zijn onder meer vernieuwende klantidentificatie- en verificatiemethoden en het uitlezen van de legitimatie via een foto in de app of via een NFC-chip.

Bij de niet-betaalbanken bieden alleen beleggersbanken DeGiro en Semmie de mogelijkheid aan om via een foto het legitimatiebewijs te delen met de bank. Bij de overige niet-betaalbanken dient de klant een scan van het legitimatiebewijs te maken en deze vervolgens te uploaden of te mailen. Daarbij moet de klant de persoonlijke gegevens handmatig invoeren op de website. Dit leidt tot een langer proces en kan leiden tot incorrecte invoer van de klant. Verder bieden de niet-betaalbanken geen van alle een selfie-foto, selfie-film of stemopname aan als middel voor klantverificatie.

Daarentegen gebruikt een meerderheid van de betaalbanken wel innovatieve identificatie- en verificatiemethoden. Vijf betaalbanken laten hun nieuwe klant een selfie-foto maken, drie kiezen voor een selfie-film en twee voor een stemopname. Verder worden bij vier betaalbanken de persoonsgegevens automatisch overgenomen in de app door middel van een scan van het legitimatiebewijs of door het uitlezen van de NFC-chip van het paspoort.

Onboarding via app bij niet-betaalbanken nog in kinderschoenen

Kijkend naar gebruiksvriendelijkheid is het bij vrijwel geen enkele niet-betaalbank mogelijk om de volledige onboarding te verrichten via de app. Dit kan alleen bij vermogensbeheerder Semmie. Deze jonge fintech-onderneming maakt in alle categorieën een goede indruk. Bij de overige gevallen gaat de klant grotendeels door het proces via de website. De klant vult de persoonlijke gegevens handmatig in via een webformulier. Bovendien heeft een deel van de niet-betaalbanken überhaupt geen app waarin zij hun diensten aanbieden.

Bij de niet-betaalbanken onderscheiden BinckBank, DeGiro, Lloyds Bank en Semmie zich positief qua doorlooptijd. De klant weet binnen een uur wat het spaarrekeningnummer is. Bij Semmie moet aangetekend worden dat het rekeningnummer nog niet direct actief is na de onboarding, vanwege de afhankelijkheid van de acceptatie door hun depotbank.  Bij de andere spaar- en beleggingsbanken varieert deze doorlooptijd van binnen een dag tot binnen een week.

Uit het onderzoek komt naar voren dat banken waarbij de onboarding via de app verloopt beter scoren op gebruiksvriendelijkheid en innovatie. Het grote voordeel van mobiele apps in vergelijking met mobiele websites is de betere klantervaring. Mobiele apps zijn geoptimaliseerd voor een grote hoeveelheid aan smartphones en schermresoluties, apps werken sneller dan websites en apps kunnen gebruikmaken van apparaat-eigenschappen, zoals camera of GPS. Bij onboarding via een website zijn deze apparaat-eigenschappen niet mogelijk.

Een belangrijk element van een goede gebruikerservaring is dat de klant zo snel mogelijk gebruik kan maken van de rekening en diensten. Bij een aantal betaalbanken is de rekening binnen een uur al actief en kan de klant transacties uitvoeren. Om dit te realiseren is een gedigitaliseerde klantreis noodzakelijk. Bij de meeste betaalbanken is het mogelijk de onboarding volledig te doorlopen via de app. Duidelijk is dat bij de niet-betaalbanken een flinke stap valt te maken in het aanbieden van de onboarding en dienstverlening via een app.

Veiligheid kan gebruikersgemak verlagen, innovatie is de oplossing

De derde categorie is ‘veiligheid en fraudepreventie’. Voor banken is het van groot belang dat zij op de hoogte zijn van de laatste wet- en regelgeving en de processen volledig compliant zijn in relatie tot KYC en AML.

Zowel betaalbanken als niet-betaalbanken gebruiken de identificatiestorting regelmatig. Bij niet-betaalbanken is het primaire doel van de identificatiestorting het moeten verifiëren van een vaste tegenrekening. Bij betaalbanken gaat het om afgeleide identificatie van de klant.

Bij de niet-betaalbanken komt de identificatiestorting acht keer terug. BinckBank, DeGiro  en Semmie maken het mogelijk om via iDEAL te betalen, terwijl de overige niet-betaalbanken nog steeds een handmatige overboeking hanteren. Deze handmatige overboeking is tijdrovend en gaat buiten de directe flow van de klantreis om. iDEAL is de oplossing hiervoor.

De betaalbanken hebben iDEAL nagenoeg standaard opgenomen in de klantreis. Bij zes betaalbanken die de identificatiestorting gebruiken, kan de klant bij vijf de storting uitvoeren via iDEAL en bij één gaat dit via een handmatige overboeking.

Innovatie en app zetten betaalbanken op grote voorsprong

Uit het onderzoek kunnen een aantal conclusies getrokken worden. Ten eerste lopen niet-betaalbanken ver achter op betaalbanken op het gebied van innovatieve  klantidentificatie- en verificatiemethodes. Ten tweede bieden niet-betaalbanken het onboardingsproces hoofdzakelijk aan via de website, terwijl de onboarding bij betaalbanken verloopt via de app.

Kortom, spaar- en beleggingsbanken hebben veel verbeterpotentieel als het gaat om klantervaring en digitalisering van het onboardingsproces. Tegenwoordig voeren steeds meer bedrijven een ‘app first-strategie’ waarbij alle diensten, en dus ook onboarding, via de app verlopen om zodoende een vlekkeloze mobiele online ervaring te kunnen bieden. We zijn immers tegenwoordig meer online via onze smartphones dan via andere apparaten.

Innovatie en gebruikersgemak zijn op een positieve wijze nauw met elkaar verbonden. Door gebruik te maken van innovaties, wordt de veiligheid van het proces bevorderd zonder dat dit ten koste gaat van de gebruiksvriendelijkheid.

Nomentia Webinar: Building the Bridge Between Treasury & Finance: Communication, Collaboration, Technology

| 18-11-2020 | treasuryXL | OpusCapita |

Finance & Treasury leaders are being challenged to become more engaged in driving results across the enterprise. This requires alignment across the Office of the CFO before these leaders can have success in impacting performance in HR, Operations, Marketing and Sales. How can treasury & finance leaders identify and mitigate barriers to effective communication and collaboration to maximize the value delivered by the Office of the CFO?

Join us to discover how to earn trust within and across departmental lines, and up and down the org chart at your company.

We will empower you to:

👉 Identify the skills you possess and/or need to develop to build deeper mutually beneficial relationships within and across departmental lines.

👉Leverage technology to communicate with impact in any business environment.

👉Raise your IQ relative to how and why treasury & finance work at your company.

👉Define opportunities to impact the performance of your colleagues in treasury & finance at your company.

REGISTER NOW

About Nomentia

Nomentia is a Nordic powerhouse for global cash management. We believe in a world in which businesses can make the right decisions no matter how unpredictable the times are. Our SaaS-based platform offers solutions for cash forecasting and visibility, global payments with bank connectivity, reconciliation, in-house banking, guarantees, and FX dealing. We serve 2,300+ clients in over 100 countries processing more than 200 billion euros annually. Cash is king!

Treasury Delta’s corporate treasury RFP platform: How does it work and why collaborate?

| 18-11-2020 | treasuryXL | Treasury Delta | Having a hard time dealing with complex and time-consuming RFP processes?

Partner Interview SpendLab | Leaders in Spend Justification

17-11-2020 | treasuryXL | SpendLab |

SpendLab Recovery generates liquidity for clients by using their Accounts Payable Recovery Analyzer (APRA). APRA is a technology platform that combines over 400 algorithms, Big Data, AI, and machine learning, and audits all the raw Accounts Payable data in any ERP system to identify anomalies. Several examples of anomalies include but are not limited to: undue payments, double invoices, overpayments, and overpaid VAT. Over the past years, SpendLab has analysed over 321 million invoices and has recovered more than €200 million EUR for its clients.

We asked the company 10 questions, let’s go!

INTERVIEW

1. Can you tell something about SpendLab Recovery?

SpendLab is the Dutch market leader in spend justification and has grown significantly during the past years. The organization is a former spin-off of the Dutch government with a 98 year old heritage in procurement. SpendLab is specialized in generating liquidity for clients by analyzing- and identifying anomalies in raw Accounts Payable data. Besides the generation of liquidity as part of Treasury, we provide compliance reports that are used by our clients to achieve compliance objectives.

2. What was the main reason to start SpendLab Recovery?

During our analyses back in the day we identified that a significant number of invoices and payments were processed incorrectly in Accounts Payable departments of organizations. As a result of these incorrect processes, liquidity could be recovered over multiple historical years.

During the years we significantly invested in our technology in order to provide our clients with a value proposition that is comprehensible, covering all aspects of an Accounts Payable recovery audit. Despite the approval of financial years by Auditors and Accountants, we are able to recover liquidity from the Accounts Payable for our clients. Nowadays we provide liquidity, a 100% analysis of the administrative Accounts Payable processes, and compliance -and risk reports that can be used for compliance purposes.

3. What is, in your perception, the core issue that SpendLab Recovery solves?

Administrative departments within organizations consistently encompass irregularities that lead to the loss of liquidity, despite the level of automation that is adopted. There will always be a continuous flow of business operations inside an organization, and if there are any checks in place, then these checks are mostly reactive and are used as an add-on for a team or employee. SpendLab specifically focuses on the Accounts Payable and is able to identify any irregularity within the raw AP data. Thereupon, we recover rightful liquidity for clients that they can use for value-adding activities.

4. What are the biggest advantages of using SpendLab Recovery?

From our own perspective the generation of liquidity from the Accounts Payable of financial years that were audited and ‘’closed’’ is a great advantage for our clients. Specifically, we are remunerated for the amount of liquidity that we recover.

In terms of Procurement, the Procurement department is usually in the lead during the contracting phase. However, after this phase a lack of insights and active control exist in how suppliers perform in processing invoices. Through our approach and the methods that we use, you could say that we are educating the suppliers of our clients in processing invoices correctly. Besides, it creates awareness that our clients are performing Accounts Payable Recovery Audits on a structural basis.

5. How does the customer project phase looks like from start till actual results?

Our recovery analysis consists of six project phases and requires approximately four months to conduct. The first results will be visible after only eight weeks. Below the project planning can be found.

6. How fast can customers experience the impact of SpendLab Recovery after implementation?

The average lead time of a recovery project is four months. The first payments from suppliers, however, will be collected after just two months. SpendLab is only charged based on the payments that are received, on the basis of no cure no pay.

7. What is the biggest challenge you ever experienced with SpendLab Recovery?

In the very beginning of Account Payable recovery audits, research was done based on spreadsheets. In the past five years we have invested significantly in our IT-platform APRA®. Nowadays, we have a team of more than twenty employees in the Technology department that are continuously developing software for Recovery. The transformation from manual research to automated research in combination with Machine Learning and Artificial intelligence has been the biggest challenge within SpendLab, and could not have been possible without the team and the investments that had to be made.

It has been a challenging choice to completely focus on IT development. However, this choice has enormously helped our organization in optimizing our service, identifying anomalies in Accounts Payable data, and remaining thought leader in the field of Accounts Payable recovery.

8. What have been the latest successes around product development?

Remote and safe access to ERP systems. Whereas our Data Collections team used to literally fly all around the world to align data requirements and to safely collect the raw data of the Accounts Payable that we need for our recovery audit, we can now align and safely collect (ISO:27001; ISO:9001 certified) the data remotely with and from our clients. SpendLab is now able to conduct a complete Accounts Payable recovery audit on a remote and digital basis. Since March 2020, COVID-19 has only accelerated this level of digitization and the service that we provide for our clients.

Moreover, as an organization we have completely changed our way of working. We now work from our platform on a digital and remote basis. Just like every success, this could not have been achieved without challenges.

9. Can you give us an outlook on the product developments and tell us a bit more about your vision?

We have gone from subsequent recovery analyses over five financial years to periodical visualizations. Together with our clients we have developed a complete recovery service, which we can utilize several times a year over the current financial year. Instead of conducting subsequent recovery audits, we are now aiming to provide our clients with a subscription agreement in which some of our clients even take care of the recovery themselves.

Despite that organizations keep optimizing their internal -and external processes, there will always be errors in processes. Based on the collaboration with and input from our clients, we have invested in optimizing our compliance -and risk reports. We can now offer the visualization of these reports in Power BI, which allows our clients to have live and real-time insights in the Accounts Payable.

10. The world is always changing, how does SpendLab Recovery stays one step ahead of its competitors?

SpendLab has always chosen to conduct Accounts Payable recovery audits only, and we are now an absolute leader in spend justification. This leadership role allows us to partner up with top leading international organizations and to discuss the current and future capabilities that they require from our recovery service. By commencing structural dialogues with leading organizations and system suppliers we challenge tomorrow’s needs in Accounts Payable solutions.

 

Interested in a free SpendLab Recovery demo and see how your company can benefit?

Contact us!

 

Miltenyi Biotec standardizes corporate payments and bank management with new payments platform

| 10-11-2020 | TIS |

Globally operating biotech company consolidates its banking landscape and creates more transparency and security in finance and international payments with TIS (Treasury Intelligence Solutions).

Walldorf, November 10, 2020. Miltenyi Biotec, headquartered in Bergisch Gladbach, Germany, has selected the TIS payments platform to manage all its bank accounts, bank statements, payments and conduct detailed financial analyses. The decision for TIS was made after thorough market observation. Its usability, high security standards, and effective SAP integration clearly stood out.

Miltenyi Biotec has grown steadily in recent years, especially in international markets. The company was founded in 1989 in Bergisch Gladbach, Germany, and specializes in products and processes for cellular research and cell therapy applications. Today, it has more than 3,000 employees worldwide, with 700 employees in research and clinical development. Miltenyi Biotec distributes its products through direct sales in 28 countries. The company’s ongoing growth, increasing number of affiliates, banking partners and accounts led to a need to standardize the company’s finance processes and to make them more efficient.

Besides accounts and payments consolidation, the company also wanted to make its payment processes more professional. In Germany, payment processes were structured with the Treasury Management System. Internationally, however, subsidiaries and affiliates used SAP and other ERP systems for payments and connected to banks via different online banking tools.

Daniel Pier, Group Leader Treasury at Miltenyi Biotec: “For our renewed banking landscape we looked for a centralized payments platform to make international payments more transparent and secure. With TIS, we can automate and standardize payments and monitor the processes from group treasury whenever necessary. For us, the core value of this solution is to enable us to follow closely the company-wide liquidity status at the push of a button.”

Jörg Wiemer, co-founder and Chief Strategy Officer at TIS: “For fast growing companies, it is especially important to manage resources efficiently and meanwhile also ensure security and transparency in corporate payments and liquidity management. With its effective SAP integration and extensive bank connectivity, TIS offers powerful benefits to its customers. We are happy to welcome Miltenyi Biotec, a leading innovator in biomedical research and cellular therapy, to the TIS community.”

About TIS

TIS (Treasury Intelligence Solutions GmbH), founded in Walldorf, Germany in 2010, is a global leader in managing corporate payments. The Financial Times named TIS as one of “Europe’s Fastest Growing Companies” for 2019 and 2020. Offered as Software-as-a-Service (SaaS), the TIS solution is a comprehensive, highly-scalable, cloud platform for company-wide payments and cash management. The TIS solution has been successfully used for many years in both large and medium-sized companies, including Adecco Group, Hugo Boss, Fresenius, Fugro, Lanxess, OSRAM and QIAGEN. More than 25% of DAX companies are already TIS customers.

Your world of Payments. ONE Login.

https://www.tis.biz

Press contact

Treasury Intelligence Solutions GmbH

Liang Fang

Altrottstrasse 31

69190 Walldorf

Germany

If you want to know more about TIS, visit www.tis.biz

Read the complete press release also here

 

Partner Interview Nomentia | Best-of-breed cash & treasury management solutions

10-11-2020 | treasuryXL | Nomentia |

It has been a crazy year for OpusCapita with a lot of positive changes. OpusCapita recently joined forces with Analyste and merged into Nomentia.

Nomentia is a Nordic powerhouse for global cash management. By believing in a world in which businesses can make the right decisions no matter how unpredictable the times are, their SaaS-based platform offers solutions for cash forecasting & visibility, global payments with bank connectivity, reconciliation, in-house banking, guarantees, and FX dealing. Nomentia currently serves 2,300+ clients in over 100 countries processing more than 200 billion euros annually.

AN INTRODUCTION TO…

 

Meet Jukka Sallinen , Deputy CEO at Nomentia.

Jukka is a cash management domain expert with a strong hands-on background from international and complex payment factory and SWIFT projects. Previously Jukka had been working in various R&D roles, focusing on bank and ERP integrations and security topics.

” We are the bridge between finance and treasury ”

 

 

We asked him 9 questions. Let’s go!

INTERVIEW

1. Nomentia, what is the core business and what is its mission??

Our vision is to create solutions that make the life of modern CFO’s and Treasurers easier. We provide best-of-breed cash and treasury solutions that are the bridge between Finance and Treasury. Best-of-breed means that we focus on challenges that matter for modern CFO’s and treasurers to stay ahead of the curve and help their business to prosper.

We solve the challenges that professionals face in their daily work:

End-to-end & total visibility of cash flows is ever important. By visibility we of course mean visibility to cash flows, bank accounts, payments and future cash flows. But today, visibility is also more and more a risk & compliance related challenge. To whom I am going to pay? How do I mitigate the risk of fraud? Another visibility challenge is the whole topic of working capital where cash & liquidity forecasting & analytics solutions will play a role.

While visibility could be classified as internal challenge an example of external challenge Treasurers are facing is financial crime which is globally a trillion-dollar industry. Payment fraud and cybercrime faced by corporates remains significant and growing problem. To fight back corporates are mitigating these risks by harmonizing bank connectivity & payments into a centralized payment hub.

Finally, finance organizations seeking for return of investments from their Treasury or Finance solutions typically look increasing automation and efficiency in financial processes. Automating & harmonizing bank statement processing and accounts receivable reconciliation (automatic matching) holds typically largest savings potential.

By focusing on these challenges that matter to modern CFO and Treasurers, Nomentia is different. Monolithic finance and treasury systems are not quick and flexible enough to face the challenges of today and thus remain largely un-used.

2. OpusCapita recently formed a new company together with Analyste. What was the main reason for this? 

There is a growing need for choosing best-of-breed cloud solutions to solve particular business challenges today’s organizations are facing, which cannot be addressed by traditional monolithic tools. And treasury and finance organizations are no different. We are in a journey to create a leading cloud native cash management company as one.

3. What constitutes this Nordic powerhouse?

We took the best practices of both companies and combined them into one integrated solution for Finance and Treasury professionals. Nowadays, companies need multiple tools and systems. Is anyone convinced that the trend would go backwards? I mean look at your mobile phone. More apps keep coming and we as consumers add more. As business consumers we don’t want to be different, right?

A modern company needs a sales and customer relationship management, marketing automation tools, billing systems, project management tools, HR systems and various business solutions – and Finance & Treasury are no different. Often at some point we fall into the trap of looking for one platform to solve all challenges. But there never will be one, because we cannot possibly know everything a platform needs to solve to adapt in changing business environment. You end up using only small fraction of such monolithic platform with a very high price tag or building very customized solutions.

4.You talk about best-of-breed, what does it mean and what is the customer benefit?

Now, what does this mean for treasury and cash? A one-for-all solution would be a single solution to solve all your finance & treasury & cash management issues. That at least used to be sort of IT’s dream come true. One can clearly see benefits such as having less systems to integrate or less business partners to deal with. Also, commonly heard argument is to claim you would have “all the data at your hand in one place” which often shrinks into a mere sales argument.

While choosing best-of-breed companies can build network of integrated products and solutions. Benefits are often ones like paying and implementing only what you really need, much quicker implementation time and thus quick payback time, more standard features and no customization and vendor locking. Even the integration – a classical tarpit in IT projects – is often surprisingly simple because best of breed providers works very well together

Treasury or Finance is not an island. It is not the treasury that really is changing but the world around it. How companies are purchasing goods, sales are becoming digital, buying journey shifting to marketplaces and technology and software connecting everyone and concerning almost any business will sure keep changing the work that needs to be done by Treasury and Finance teams. Our claim is that networks and best-of-breed is more adapted to change.

5. How does the customer journey look like from start till end? And how long does a project take?

This really depends on the customers and their needs and how their internal processes look as well. We adjust to our customers’ needs.

6. Can you give us an outlook on the product developments that are scheduled?

The most important achievement is that we’ve now released our first versions from next generation Nomentia products that are based on a modern cloud architecture. We have been working on for the last four to five years to come up with the next generation – which is by the way already fifth generation if we look how our products have evolved from 80’s. Our customers should expect a whole new user experience from all our applications as many modules have not only got a completely new front end in HTML5 but a backend and business logic as well.

One of the new developments our customers should be looking carefully is that we are bringing better productized analytics capabilities to our next generation product as we speak. With analytics capabilities we mean payment behavior analytics and statistics, performance analysis and working capital related key performance indicators.

7. What has been your best experience in your career at OpusCapita, now Nomentia?

Next spring shall mark me already fifteen years in the company. Both OpusCapita and Analyste had gone such an exciting journey first as an independent company and then as part of larger enterprises, and finally again independent but together. It’s hard for me to rank all the memories I’ve collected with such a fantastic team and individuals that have participated into this journey. However, I still do remember with warmth some of the early development projects that helped us to become more international, such as joining to SWIFT Lite 2 program as global early adopters in 2013. And of course, winning the hearts of first global customers for the new service back then.

I’ve always got inspiration from challenging projects, working with new technology, and working to productize something that no one has done before. I feel that our employees at Nomentia are in a privileged position, since we work with such an exciting customer base and deliver software for so critical processes.

8. What has been the biggest success story of OpusCapita, now Nomentia, so far?

Although both Analyste and OpusCapita  have their roots in early 80’s we’re truly living the moments of biggest success right now. The company has never been filled with such a talented people, have such great solutions, and finally a market position to grow and create a European (or rather global) Fintech success story.

9. The year is 2025, what have been the OpusCapita/Nomentia successes over the last years?

The world of CFO and Treasurer is changing probably faster than never. Our five-year plan is obviously to grow significantly, which means double-digit revenue growth year-on-year. Much of our growth comes from international markets where I would expect us to cement our positions in several new markets as a viable and market leading choice of a modern CFO.

We will be significantly larger and stronger European Fintech company than we are today. When it comes to successes, I believe it is all about the journey rather than single events. We must work hard every day to win our customers hearts, and to have an atmosphere where employees find it exciting to wake up every Monday and be a part of our success story. Work hard, learn something new every day, and do it with a smile, and the journey will reward you.

 

treasuryXL announces collaboration with Treasury Delta

| 5-11-2020 | treasuryXL | Treasury Delta | VENLO, The Netherlands, November 5, 2020 – treasuryXL, the community platform for everyone who is active in the world of treasury, and Treasury Delta, an Irish FinTech company, which has brought to market an innovative platform that uses digital technology to connect companies, banks and treasury management […]

Kyriba Webinar: Modernising Global Corporate Payments to Prevent Fraud

04-11-2020 | treasuryXL | Kyriba |

These last few months have highlighted that Payments Fraud continues to be a major problem, with fraudsters quick to leverage the global pandemic, with the amounts involved considerable.

In this session Kyriba’s Paul Simpson will be joined by Helen Alexander from SWIFT and James Bushby from MasterCard, to explain what institutional payment fraud is, with a specific focus on the technology and processes that treasury and finance teams can employ to minimise risk.

In particular, the agenda will follow:

  • What institutional payment fraud is and the internal processes and technology to consider, with SWIFT
  • How a payment hub mitigates against Fraud for Corporates, with Kyriba
  • Introduction to how MasterCard is helping fight Financial Crime

Register your place by filling in the form to your right and we will be in touch!

Date:

November 12th, 09:30- 10:30 (CET)

Contact:

Corporates: Caveat IBOR!

03-11-2020 | treasuryXL | Enigma Consulting |

Many of the world’s leading benchmark base rates are about to change; this could impact your business in unexpected ways.

Since Roman times, the phrase ‘caveat emptor’ – let the buyer beware – has been used in agreements as a warning that a lack of due diligence could come back to bite you. For today’s corporate treasurer it might instead be more relevant to use (with apologies to the linguists out there) ‘caveat IBOR’.

For the past 40 years, IBOR has been the benchmark used to determine the interest rates applied to a myriad of financial products. All this is about to change: starting on 31st December 2021 many of these rates will cease to exist and be replaced by ‘Risk-Free-Rates’ (RFRs).

The potential impact of these changes is often seriously underestimated. Corporate companies need to prepare today to be ready for banks wanting to discuss changes to existing contracts in the coming months.

 

The 4 to 6 months ahead of us are arguably the most critical period in the transition away from LIBOR. The time to act is now.
 – FCA July 2020

 

Why should I care about the IBOR transition?

It is highly likely that your organisation will be affected by the IBOR transition. Most corporate organisations underestimate the impact, thinking that the ‘only’ thing that will change is a base rate and its calculation method. Before you join their ranks, take some time to reflect on the following:

  • The IBOR will cease to exist, starting on the 31st December 2021 and be replaced by Risk-Free-Rates (RFRs) with a different basis for calculation
  • These changes will impact financial (e.g. bond, (intercompany) loan, (multi-currency) credit facility) contracts as well as commercial contracts with an IBOR related ‘late payment clause’
  • This in turn will impact processes in the Treasury functions, with knock-on effects to supporting departments, Legal, IT systems, accounting, and tax reporting to name just a few
  • IBOR transition is progressing at a different pace across jurisdictions and financial products (e.g. loans, bonds, and derivatives), adding to the complexity of managing the transition

In the coming months you are going to be approached by your bank(s) to discuss changes to contracts maturing after 2021. To be prepared for these discussions, it is essential that you have a solid idea of what the repercussions of these changes will be on your organisation.

From IBOR to RFRs: a brief history

For the past 4 decades, IBOR (interbank offered rates, including LIBOR and EURIBOR) have been the benchmark for lending, hedge contracts, current accounts, valuation models etc. The (L)IBOR is calculated by processing hypothetical borrowing transactions that are submitted by a few ‘panel’ banks.
In 2012, the LIBOR scandal came to light: it was discovered that since 2008, panel banks had been colluding to illegally manipulate the rates. This set in motion that regulators, central banks, and market participants started a search for a safer alternative to the LIBOR. In 2017, the Financial Conduct Authority (FCA) announced that it would not compel or persuade panel banks to make LIBOR submissions after December 31st, 2021.

As a direct result, LIBOR term rates (1m, 3m, 6m, 12m) for USD, GBP, CHF, JPY, EUR will cease to be published as per December 31st, 2021. Other benchmarks such as EONIA and EURIBOR are similarly subject to an interest rate benchmark reform and it was decided to also discontinue the submission of EONIA after December 31st, 2021. Additionally, other benchmarks, such as JIBAR (ZAR), SIBOR (SGD), SOR (SGD) and Euroyen TIBOR (JPY) are undergoing comparable reforms[1]. See the sidebar (at the bottom of this article) for additional IBOR related details.

To minimise the possibility of fraud in future, global working groups have defined a new reference rate and calculation system. As a result, IBOR will be replaced by secured or unsecured transaction-based alternative Risk-Free Rates (RFRs) by the end of 2021. These new interest rate benchmarks are determined on the basis of transactions[2] and are therefore significantly more robust and resistant to manipulation.

Covid-19 will not buy you any time

After the worldwide outbreak of the Covid-19 virus, the world has changed rapidly. Uncertain times have arrived with a looming global economic recession. While many expected the pandemic to postpone the deadline, this does not to appear to be borne out by reality.

UK regulators have indeed postponed the deadline for the cessation of new issuances of GBP LIBOR-referencing loan products maturing after 2021 to the end of Q1 2021, instead of Q3 2020[3]. However, it is widely expected that the deadline for migrating existing LIBOR related contracts to alternative risk-free benchmarks will remain unchanged. Indeed, the FCA even emphasised in July 2020 that the LIBOR deadline is not going to change and that “The time to act is now.”

ISDA agreements and IBOR transition

On October 23, 2020 ISDA (International Swaps and Derivatives Association) finalised the protocols and other documentation by which outstanding derivatives contracts which reference LIBOR can be transformed in order to work with the new RFRs[4]. The FCA has repeatedly urged market participants from all sectors – sell side, buy side, non-financial, to ensure they are ready for the end of LIBOR by adhering to the protocol that ISDA is producing[5].

How will the IBOR transition impact you?

At a basic level, your corporate organisation’s existing IBOR-based interest rates will be replaced by new RFR-based rates. As these depend on a different underlying valuation methodology, any place in the organisation that currently relies on or makes use of an IBOR-based rate could potentially be impacted:

  • Corporates have a variety of products with financial contracts that refer to an IBOR related benchmark. These can be bond agreements, loan agreements, cash pooling agreements, (multi-currency) credit facility agreements, derivatives, intercompany loan agreements and many other instruments. In particular, larger organisations active across multiple regions in the world with more complex non-Euro instruments will be impacted
  • Commercial contracts with e.g. ‘late payment clauses’ with charges involving an IBOR related benchmark will also be impacted
  • Processes and other aspects related to these agreements and contracts across the Treasury functions (such as Corporate Finance, Risk Management and Cash Management & Working Capital) will need to be reviewed, and changed if impacted: Legal, IT systems and interfaces, reporting, accounting (e.g. hedge-accounting), Tax, policies, procedures, valuation models will all require attention
  • Interim milestones intended to smoothen the IBOR transition will lead to a cessation of the issuance of new LIBOR referenced products maturing after 2021. (For example, this will be the case for GBP LIBOR referenced bonds, loans, and derivatives; from Q2 2021, new GBP denominated issuances for these products will already refer to the alternative RFR.)
  • An additional complication is that the IBOR transition is progressing in different stages across different jurisdictions and different financial products
  • And, quite simply, there are many aspects that are as yet unknown, amongst which:
    • what the impact of applying hedge accounting to IBOR referenced instruments will be
    • whether and when alternative reference rate term structures will be available and for which products
    • how compounding daily rates over time will be handled in the absence of a term structure for cash management purposes
    • whether fallback language will be available
    • how liquid the market for (L)IBOR rates will be towards the end date of 31st December 2021
    • whether and when EURIBOR and other IBOR critical benchmarks will be discontinued

The magnitude of change is well-recognised by banks and financial institutions, and they are demonstrating an increasing sense of urgency to address contracts maturing after 2021. Be prepared for a call from your bank in the coming months!

What should you do to prepare?

As the deadline approaches, you will need to know your level of exposure and impact in order to prevent surprises. What will the impact of the IBOR transition be on your TMS and ERP systems, your credit facilities, bank loans, cash pooling, bonds, ISDA agreements and intercompany agreements? What impacts will these have on your processes and supporting systems? Which complexities will need to be managed?

Having this information at hand will enable you to be a proper sparring partner for your banks when they renegotiate contract terms.

Depending on the complexity of your contracts, the IBOR phase out could substantially affect your corporate organisation. Prevent unnecessary loss by preparing yourself, following this three-step approach:

1. Assess impact

The first step you should take is to analyse the IBOR related contracts in use throughout your organisation. Determine which contracts have an IBOR related component and the size of the exposure. Once you have assessed the complexity of your IBOR related contracts, analyse the impact on related areas (ranging from Tax and Legal to IT systems, and procedures, reporting, accounting (e.g. hedge-accounting), and the like).

2. Plan actions

On completing your impact assessment, create a detailed action plan. Define a project team governance to manage this action plan and the status of the transition across different areas, business lines, and geographical locations. In particular, take care to ensure external resource availability regarding e.g. Legal counselling and system provider experts, as demand for these specialists will rapidly increase as the IBOR transition deadline approaches.

3. Act and implement

Step three is the implementation of your action plan throughout the affected areas of your organisation. In this ‘Act’ phase it is important to maintain the conversation with external parties, such as banks and system providers. It is also of vital importance to support the implementation across all relevant business lines and functions, maintaining support for go-live readiness in line with the defined action plan and deadlines.

 

A golden opportunity

The good news is that there is still time to assess the impact of the pending IBOR changes on your organisation and to act upon it if needs be. The sooner you have an idea of the potential consequences for your organisation, the sooner you will be able to mitigate these. This understanding will also give you more leverage in the coming discussions with your bank(s).

Moreover, the IBOR phase out may bring a golden opportunity for corporates to re-evaluate the current contract agreements and look for better deals. Consider this: during the IBOR migration contracts are in fact ‘renegotiated’ and banks will need to come up with a new offer. Will you take that offer as a corporate client? That all depends on your level of understanding and preparation.

IBOR may well be a golden opportunity, but it is up to you as a corporate treasurer to seize it by acting rather sooner than later! Corporates: Caveat IBOR!

If you are interested in how we can help you to assess your IBOR related contract complexity or if you want to understand how we can support your corporate organisation in the IBOR phase out transition, you can contact us on:

dpluta@enigmaconsulting.nl or look at www.enigmaconsulting.nl

Daniel Pluta

 

 

 

[1] A more extensive overview of IBOR benchmarks and related alternative risk free rates can be found on the website of The Investment Association (in cooperation with Linklaters): Table Interbank Offered Rates (IBORs) and Alternative Reference Rates (ARRs), version September 24, 2020

[2] Source: Interest rate benchmark reform – overnight risk-free rates and term rates, Financial Standards Board, July 12 2018

[3] Source:  Further statement from the RFRWG on the impact of Coronavirus on the timeline for firms’ LIBOR transition plans, Bank of England, March 25 2020

[4] Source: ISDA launches IBOR fallbacks supplement and protocol October 23, 2020

[5] Source: LIBOR transition – the critical tasks ahead of us in the second half of 2020, Financial Conduct Authority, July 14 2020

SIDEBAR

Selected Highlights of IBOR Phase Out Related Facts[1]

General

  • LIBOR term rates (1m, 3m, 6m, 12m) for USD, GBP, CHF, JPY, EUR will cease to be published per December 31st, 2021
  • Overnight, transaction based “alternatives” for these currencies are already live: ESTER (EUR); SONIA (GBP); TONAR (JPY); SARON (CHF) and SOFR (USD)[2]
  • EONIA is based on Ester + 8.5 basis points (since October 2nd, 2019). EONIA will cease to be published per December 31st, 2021
  • As of October 2019, EURIBOR is published as a hybrid rate (mix of actual transactions + panel consultation) and will continue to be published. EURIBOR is expected to be continued into the foreseeable future, however discontinuation is still a possibility. At the time of writing, it is uncertain if and when this will happen
  • Various consultation groups are assessing reform proposals and alternatives, such as:
    • Working Group on Sterling Risk Free Rates regarding GBP LIBOR
    • Alternative Reference Rates Committee (ARRC) regarding USD LIBOR
    • Working Group on Euro Risk Free Rates regarding EONIA and EURIBOR
  • Financial institutions have performed a global impact assessment on their financial contracts and have created IBOR migration teams
  • Across different jurisdictions and different financial products, the IBOR transition is progressing in different stages
  • Calculation methodologies across different alternative RFRs could differ and a term structure is still missing for most of the alternative benchmarks

ISDA (International Swaps and Derivatives Association)

  • On May 14, 2020 a summary of the response to the “ISDA 2020 Consultation on How to Implement Pre-Cessation Fallbacks on Derivatives” was published. The majority of market participants support a combination of pre-cessation and permanent cessation fallbacks without optionality or flexibility in the IBOR Fallbacks Supplement and IBOR Fallbacks Protocol[3]
  • On July 21, 2020 Bloomberg and ISDA announced that Bloomberg Index Services Limited (BISL) had begun calculating and publishing fallbacks that ISDA intends to implement for certain key interbank offered rates (IBORs)[4]
  • ISDA launched the IBOR Fallbacks Protocol and the IBOR Fallbacks Supplement to implement the new fallbacks for legacy and new derivative contracts on October 23, 2020. From effective date January 25, 2021, all new cleared and non-cleared interest rate derivatives that reference the definitions will include the fallbacks[5]

SIDEBAR

Central Counterparty Clearing houses

  • On July 27, 2020 LCH, Eurex Clearing and CME Group implemented a discounting switch from EONIA to Ester for cleared OTC EUR denominated derivatives related to Price Alignment Interest (PAI[6]) and Price Alignment Amount (PAA) regarding Settle-to-Market collateral[7]
  • On October 19, 2020 LCH, Eurex Clearing and CME Group implemented a discounting switch from EFFR to SOFR for cleared OTC USD denominated derivatives related to Price Alignment Interest (PAI) and Price Alignment Amount (PAA) regarding Settle-to-Market collateral

USD LIBOR transition and Alternative Reference Rates Committee (ARRC)

  • The ARRC issued a deadline on September 30, 2020, in order to establish RFP processes to facilitate the eventual publication of (a) forward-looking term SOFR rates and (b) the ARRC’s recommended spread adjustment for transition of legacy contracts[8]
  • From September 30, 2020 onwards, new syndicated business loans must include ARRC hardwired fallback language
  • From October 31, 2020 onwards, new bilateral business loans must include ARRC hardwired fallback language
  • From December 31, 2020 onwards, no new Floating Rate Notes referring to USD LIBOR and maturing after 2021 should be issued

GBP LIBOR transition and Working Group on Sterling Risk Free Rates

  • New bonds issuances maturing after 2021 and referring to GBP LIBOR should be ceased after Q1 2021[9]
  • New loans issuances maturing after 2021 and referring to GBP LIBOR should be ceased after Q1 2021
  • Initiation of new linear derivatives linked to GBP LIBOR that expire after 2021 should cease after Q1 2021

 

[1] The list of highlights does not have the intention to give a complete overview of all events and only reflects recent developments

[2] A more extensive overview of IBOR benchmarks and related alternative risk free rates can be found on the website of The Investment Association (in cooperation with Linklaters): Table Interbank Offered Rates (IBORs) and Alternative Reference Rates (ARRs), version September 24, 2020

[3] Source: Summary of Responses to the ISDA 2020 Consultation on How to Implement Pre-Cessation Fallbacks in Derivatives. A pre-cessation announcement would be an announcement that the IBOR benchmark is no longer representative of the interbank lending rate. A cessation announcement would be a public announcement that the administrators of different IBOR benchmarks have or will cease to provide IBOR benchmarks

[4] Calculations published by BISL include the adjusted RFR (compounded in arrears), the spread adjustment and the ‘all in’ IBOR fallback rates for the following IBORs across various tenors: the Australian Dollar Bank Bill Swap Rate (BBSW), the Canadian Dollar Offered Rate (CDOR), Swiss franc LIBOR, EURIBOR, Euro LIBOR, Sterling LIBOR, HIBOR, Euroyen TIBOR, Yen LIBOR, TIBOR and US Dollar LIBOR (see https://www.isda.org/2020/07/21/bloomberg-begins-publishing-calculations-related-to-ibor-fallbacks/ )

[5] Source: ISDA launches IBOR fallbacks supplement and protocol October 23, 2020

[6] PAI is the overnight cost of funding collateral. It is debited from the receiver and transferred to the payer to cover the loss of interest on posted collateral. Imagine an Interest Rate Swap, cleared through a CCP such as LCH, Eurex Clearing or CME Group. At the beginning of the life of the swap the PV is close to zero, so worth little to either party. Over the life of the trade the value of the floating leg will vary leading to an NPV to one of the parties. The change in this NPV from day to day is what Variation Margin is, calculated and moved by a CCP on a daily basis.

[7] LCH Discounting Switch Ester and SOFR

CME Discounting Switch Ester and SOFR

Eurex Clearing Discounting Switch Ester and SOFR

[8] ARRC USD LIBOR Transition Timelines, New York Fed, version September 9 2020

[9] UK RFR Roadmap | 2020-21 intermediate update, Bank of England, September 2020

Partner Interview Series | The deeper dive with Treasury Intelligence Solutions (TIS)

03-11-2020 | treasuryXL | TIS |

2020 is a special year in so many ways. For our partner TIS it has been a great year with an expansion of the BENELUX team and a realisation of a double digit growth.

In this interview we will take the deeper dive with TIS Benelux. What have been the greatest successes in the BENELUX? What are the biggest changes in this market? How do you see the future of corporate payments?

TIS (Treasury Intelligence Solutions GmbH), founded in Walldorf, Germany in 2010, is a global leader in managing corporate payments. The Financial Times named TIS as one of “Europe’s Fastest Growing Companies” for 2019 and 2020. Offered as Software-as-a-Service (SaaS), the TIS solution is a comprehensive, highly-scalable, cloud platform for company-wide payments and cash management.

AN INTRODUCTION TO

Meet Aderito Duarte, Sales Executive at TIS and responsible for new business in the BENELUX region.

Aderito has spent over 10 years in the SaaS industry working for different vendors in various sales (leadership) roles, both in local and international markets. He is an ambitious sales professional with a record of over-achievement and demonstrated success in a highly competitive market.

He has a strong background in new business sales and relationship building. Performance, development and contribution are the key words that drive his career and enable him to mobilize the team, partners, clients and prospects.

We asked him 7 questions. Let’s go!

INTERVIEW

1. What is your background and why did you decide to join TIS (Treasury Intelligence Solutions)?

For very long time I worked as a sales executive for large organizations like ADP, Oracle and SAP.  Then I decided it was time for something different, something more agile and more entrepreneurial. At TIS I can act as a true entrepreneur and always put my customers first. I contribute to my customers’ success while having fun and developing myself together with other colleagues from the Benelux Team. I cannot wish for more.

2. Tell us briefly about TIS, its solution and the most important benefits for your customers.

TIS was founded in 2010 in Walldorf, Germany. Its core offering is a cloud-based Software-as-a-Service platform for corporate payments and cash management. Currently there are about 180 colleagues working from six offices globally including Germany, Bulgaria, the Netherlands, and USA. The TIS solution has been successfully used for many years in both large and medium-sized companies, including Adecco Group, Hugo Boss, Fresenius, Fugro, LANXESS, OSRAM and QIAGEN. More than 25% of DAX companies are already TIS customers. Working with TIS allows customers to significantly reduce cost and manual effort in their payment processes. The risk of manual errors can be mitigated, and treasury teams are freed up to direct their attention to more strategic and value-adding tasks. The TIS platform creates an end-to-end payment experience by connecting to virtually any ERP system and any bank with an extensive payment format library. Instead of a plethora of different E-banking tools, all payments can be made securely through one platform, anytime, anywhere. With such consolidation of payments and accounts information, the clients can have a centralized overview of real-time cash visibility.

3. What have been your greatest successes in BENELUX?

Looking at 2020, a year full of challenges for us all, I am very proud that we will realize double digit growth.  Next to that we are building a diverse team with different competences and skills to serve our customers’ needs. Another important aspect to the TIS Benelux success is the strong partner community we are building to support our customers in the region. For example, recently we formed a new partnership with Cashforce and extended our partnership with Orchard Finance.  Above all these achievements, the feedback we receive from customers in the Benelux explains why we received the 2019 TMI award for outstanding customer experience. For example, Simon Karregat, Group Treasurer at Fugro NV says: “With TIS, we have a central overview of worldwide payments, and now just use one platform instead of different banking tools. This enables us to embed our payment transactions within our ERP landscape and realize straight-through processing.” It is always our top priority to generate true business value for our clients.

4. What in your opinion are some of the biggest changes in this market in BENELUX?

Recently we have received many questions from both Treasurers and IT professionals concerning the digitalization or streamlining of the corporate payment process in the big context of the S/4HANA migration. When it comes to SAP (ECC) ERP migration to SAP S/4HANA, there have been a lot of initiatives in the organizations to guarantee a smooth and on-schedule move. The area of corporate payments is a critical part in this migration due to its impact on the group-wide business continuity. It is important to understand customers current needs and determine the appropriate S/4HANA migration scenarios. For that, TIS has published a Whitepaper to help our customers understand the complexity of such migration and the importance of choosing specialist vendors such as TIS in order to maximize the win with SAP S/4HANA.

Another trend we see is, people are working more from home and need the right tools to manage payments, location independently, which potentially increases the risk of fraud. Our view is that payment security is a much broader topic than just payment fraud. Therefore, payment fraud prevention or detection can only be a meaningful exercise when it is an integral part of a company’s overall payment security strategy. While it is not necessary to centralize all the actual payments’ process to prevent fraud, it is key to bring all functions and information together using a single payments’ gateway. Here you can read more how the TIS platform supports our customers to protect their organizations from payment fraud.

5. The world is changing rapidly especially in financial services, how does TIS stay one step ahead of its competitors?

Our solutions are based on a deep understanding of the market, the customer’s needs and our continuously updated vision for the future. Ten years ago, when TIS was founded, there was almost no bank-agnostic payments platform that allowed Treasurers to manage all accounts, transactions, and balances from one platform. Treasurers lacked transparency and cash visibility to make informed decisions. In-house solutions were expensive and time-consuming to develop. Joerg Wiemer, co-founder and Chief Strategy Officer of TIS, was then the SVP and Head of Global Treasury at SAP. He knew the problem inside and out because he was living that problem every day. When the company was founded, the market was still skeptical about using a cloud solution for payments. However, Joerg and Erol Bozak (cofounder and Chief Product Officer of TIS) believed that cloud was the answer to corporate payments and cash management with its high scalability, fast roll-out and a centralized overview regardless of the complexity of a company’s payments landscape. As many treasury teams all over the world are working from home nowadays, a cloud-based payments platform has been proven to be a blessing to our customers who have confirmed to us that they did not have to make significant changes to their payments processes. Meanwhile TIS continuously grows its payment format library, connects to more banks worldwide, and invests heavily in adding meaningful innovations to the platform.

6. In 5 years from now, how will TIS look like?

In 2019 and 2020, two years in a row TIS has been named by the Financial Times as one of Europe’s fastest growing companies. In 2019, the total payment transaction volume of the company was more than that of PayPal. We believe that the demand for agile, flexible and scalable cloud-based payments platform will only grow. This year May, TIS received $20 million additional funding from renowned technology venture funds. We are planning to use this funding to accelerate product development and to further scale operations in Europe and in the US, in order to meet growing international demand. It is hard to predict the future, but I would say in five years from now, TIS will grow its footprint in more regions and it will play a much bigger role in the ecosystem beyond corporate payments.

7. What is TIS’ vision for the future of corporate payments?

Rather than one-stop finance solutions, the future of corporate payments lies in Best-of-Breed solutions. We can observe this trend in the consumer market, where consumers expect to pick and choose from solutions that best meet their needs. In corporate payments, this is still a fairly new concept, however, one with great promise. Corporates get the best products and services in the market that are enabled through APIs, most importantly, that fit best to their specific corporate needs. This new Best-of-Breed ecosystem will also allow corporates to share data more easily with their business partners, helping them achieve better information sharing and service offering.

If you want to learn how TIS can help you gain cash visibility and full control over your payments, please reach out to me via aderito.duarte@tis.biz or request a demo at www.tis.biz/en.